Our Letting Reviews & Ratings
The best ways to look for a service is through recommendations, we publish our customers’ feedback so you can see what others think about us.
Our business revolves around the requirements of our customers and never the other way round: we move people not property - it’s why customers love us. But don’t take our word for it, here’s what other people say about ludlowthompson.
Featured Letting Reviews
Andrew Dunham has done a very good job in our recent experience of his work at our property at Sapphire Court, Ensign Street, London. Excellent & clear communication throughout of what the work entailed with timeline expectations & efficient delivery of the required product. A pleasure to work with him.
Very professional and top class service! Wonderful staff, efficient and professional and they help in every way they can. Thank you team - particularly Daniela and Chris who have made this a very smooth process.
Liaised with Rebecca from the Worcester office to get some maintenance work done at my property. She was professional & courteous at all times. Very satisifed.
Stephen has done a great job finding us tenants when a previous poor agency failed us. Really professional service.
I have two properties managed by the Tooting branch of Ludlowthompson. The professionalism and efficiency of the whole team has been faultless. Great systems, excellent communication, and proactive in supporting both the needs of the landlord and also of the tenants. A model property agency. Special mention to Lettings Manager Michael Rourke.- Hussein, November 2020 (Google review)
Dealt with Ludlow Thompson recently on letting a new flat in London and couldn’t have asked for a more professional agency! They organised viewings, Zoom calls, kept me updated and were extremely nice people in general. The staff were kind and very friendly, and I’d happily go back to them if I ever needed to deal with anything else lettings related. Stephen and Hannah in particular were great!- Farrah, November 2020 (Google review)
Jacob was extremely helpful and also very knowledgeable. He was able to help me find tenants very quickly during the difficult Covid-19 season. I'm thoroughly thankful for his expertise and customer care he showed towards me June 20
Daniela Gomes at Ludlowthompson, Lewisham, got our flat re-tenanted in no time! Quick and courteous service, highly recommend.June '20
As a landlord I am very pleased with Kern and his team for the letting process. Specifically, I am impressed with the following: 1. Correct rental pricing and access to quality tenants for the area. 2. Clarity, friendliness and responsiveness in communication. 3. A generally helpful and "can do" attitude. Willingness to listen.
Highly recommend, in particular Molly from the property management team who is fantastic at her job - very thorough and is able to answer any question you might have. April '20
Jake of LT Docklands has been excellent from start to finish in helping us let our flat. I met numerous letting agents at the start of the process but opted for Jake because (a) I felt like he was straight with us from the start - rather than giving us the schmooze that we got from other local agents - and (b) he was super responsive and helpful with email communications and calls. To cap it all - and entirely against our expectations - he managed to secure us tenants within a week.....I would definitely use LT again and would not hesitate to recommend Jake and his colleagues.
ludlowthompson’s Apex Team has been a great team to work with, in both ensuring that upgrades to meet legislation and also to rapidly address repairs and fixing of faulty appliances. Andrew Dunham has been our point of contact for several years and in all our interaction he provided logical and dedicated advice and service. This has made the whole process of managing our property straight forward
Would recommend to everyone Very easy to use. They come back quickly on email or calls. Found our tenants very quickly and were very professional in their approach. Highly recommended.
I asked for my flat to be redecorated. Andrew Dunham in the Worcester office responded immediately and subsequently managed the work. At the end of the job he sent many photographs and the final result is excellent. Great communication and a pleasure to deal with.
Daniela has been excellent; a friendly and professional approach that has seen her go above and beyond a number of times. Her willingness to take ownership to resolve issues has been invaluable.
I have been extremely impressed with the service which has been faultless. The Lettings team have been professional throughout the engagement. They have been supportive and provided excellent guidance and assistance and showed they cared about my concerns by tailoring the service that has met my expectations at every step. - Jaz, January 2021 (Allagents)
We have been clients of Ludlowthompson in Dulwich for over eight years. Their advice is spot on, their follow up professional and their service to us as landlords has made long distance lettings much easier than I thought possible. I would especially recommend the manager, Stephen, and his colleague Hannah who have consistently gone the extra mile for us. Thank you to all the team.- Phillipa, August 2020 (Google review)
Thank you to Jibby and the ludlowthompson Oval team for an excellent, speedy and hassle-free service. I commend them, in particular, for managing to conduct over 20 viewings in two days! A great effort from a great team. Emma Jan 2021 Google Review
Ross Edwards is an excellent executive at ludlowthomspon and I can thoroughly recommend him as a true professional. June '20
Everything went smoothly and very helpful with all the different steps towards the letting of my property. Thank you very much. Joao Franco in particular, thanks for all your help and patience!
Fabian, Meron and Jesse have worked very hard on our renting our flat. They were extremely patient and tolerant with all my questions and concerns. They provided very honest and genuine feedback on the property and great recommendations. They always showed that they respected our decisions and prioritised our requirements which demonstrated great professionalism in this industry. We greatly appreciated their hard work.
Danielle made it easy to renew the tenancy deposit for our property in London. I wanted to say thanks as it makes a big difference being able to handle these matters smoothly. May '20
The service was so great. I worked with Amirah, and she was very responsive and cooperative. I would truly recommend this agency for anyone that wants to land their dream place with the best deal ever.
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