AllAgents recognise where ludlowthompson differentiate - the speed of moving
- 24th October 2016
- Our News
Ludlowthompson recently named leading agency for transparency by AllAgents
ludlowthompson prides itself on facilitating the moving process for its tentants – making this as speedy and stress-free as possible.
ludlowthompson' ‘My Account’ facility is one of the many ways ludlowthompson looks to work with its clients to make a move both quick, easy, and transparent.
In recognition of its work to ensure transparency during the moving process, ludlowthompson was recently named the most transparent letting agency for transparency by AllAgents, the UK’s largest customer review site for the property industry.
The 24-hour ‘My Account’ facility enables ludlowthompson’s clients to access vital information about their property from day one. It allows clients to store documentation for their tenancy – including their tenancy agreement and deposit certificate – as well as check the status of gas safety checks, for example.
‘My Account’ was designed by ludlowthompson with transparency in mind. ludlowthompson believes that helping clients access and manage all the paperwork and administration involved in a move is key to the smooth running of the process.
ludlowthompson also believes that by easing the burden of paperwork on its clients, it is allowing them to focus on other elements of their move – such as packing up their belongings.
Stephen Ludlow, Chairman of ludlowthompson, says: “Customer services is absolutely central to our approach at ludlowthompson.
“We have been in the business for many years now and we know from experience how stressful moving can be. We make it our job to insure this is instead as smooth a process as possible.
“As well as facilities such as ‘My Account’, our estate agents are always happy to help our tenants with any issues they might be experiencing or any questions they might have. Ours is, very genuinely, delivering on our promise.”
Here is a selection of reviews of ludlowthompson on the AllAgents website:
“Very pleasant to work with and made the process of moving in very quick considering our circumstances. Was helpful and easy to communicate with throughout the process. Most reliable estate agent we have had to work with.” Dee, Mile End
“Quick, Fast efficient and didn't drop the contact we made last year about the potential to rent. Stephen made the process very doable as I was apprehensive at first but we got there in the end. He gave 110%. Once I relocated the service was still at a premium which has given me confidence in the service I have subscribed to.” Dr. Johnson, Lee
FREE & INSTANT PROPERTY VALUATION
IN JUST 60 SECONDS