Property Sector Exception within Lockdown Regulations
- 4th November 2020
- Our News
Proud to be one of the Exceptions to leaving home and to remain open for business
May we open by saying that we hope you and your families are keeping well and are not too discouraged about the announcement of the Second Lockdown, and instead view it as a necessary requirement to achieve a long term successful outcome.
Over 27 years ludlowthompson has become the cornerstone for delivering Maximum Performance, Maximum Communication and Maximum Trust.
We have created a culture of Maximum Trust, remembering what matters, and making sure that during this critical time nothing should be taken for granted. In this context we recognise the Government’s allowance to Estate Agents, and the high degree of trust it has placed on us, as well as the wider industry.
To maintain Maximum Communication at all times we have very carefully studied and understood the Government guidance on continuing to operate our business operations, prior to making announcements to our external customers and our internal teams. Our objective is to ensure that we are all kept safe and fully informed.
In that regard and with the Government’s authority, we will be carrying on with a soft operating policy for our network of offices ensuring social distancing can be maintained at all times, and in following rigorous Covid-19 secure practices for agents to visit property to undertake any required activities.
To support compliance, our management service will be working remotely with your Property Manager to answer any queries regarding your property and we will continue to ensure our out of hours 24/7 Emergency Repairs hotline will be able to preserve tenants’ safety and welfare around the clock.
It goes without saying that we are most grateful for the hard work and commitment of all our colleagues in supporting our customers’ expectations in a safe environment at all times.
At ludlowthompson, Maximum Performance is not just about single transactions, but has been focussed on giving best advice to our customers. Consequently, we are encouraging applicants to view properties virtually in the first instance, and to facilitate this we are providing video based viewings wherever possible.
We are proud to be one of the Exceptions to leaving home and to remain open for business. Through supporting labour mobility, stimulating investment and fulfilling so many needs and aspirations the housing market is a key building block for economic recovery.
Going forward ludlowthompson commit to standing firm to our brand values of Maximum Performance, Maximum Communication and Maximum Trust as we stand together with you all to ensure that we will all win through this second period of disruption to our lives and businesses.
With our very best wishes,
Stephen Ludlow & David Thompson
We recognise the Government’s allowance to Estate Agents, and the high degree of trust it has placed on us, as well as the wider industry.
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