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HomeNews Our News

What do people expect from an estate agent?

  • by Editorial Team
  • 24th September 2008
  • Our News
  • What do people expect from an estate agent? photo 1

Customer feedback for ludlowthompson shows that staff attitude is what really makes a difference. What people value is straight forward communication, accessibility and efficient systems.


ludlowthompson are committed to providing superior customer service across lettings, sales, renting and buying.  This month's feedback shows that we are achieving our aim of making property transactions easier for our customers.

Please see below for more comments:

Jay found us the perfect property within a few hours.  He listened to what I wanted and was able to pre-empt other issues that were important to me.  Ms EM

The My Account sections are great and really easy to use.  Miss HO

Mads was extremely helpful and also quick to respond to any queries and phonecalls.  Ms SF

Hannah has been very helpful in explaining details and processes. She gave my requirements priority and has good communication skills. Thumbs up!  Mr AA

We were able to make a successful offer first time within two days of seeing the property, and complete within seven weeks.  Miss RP

They are all genuine, professional and non 'salesy' consultants which means that they stood out against other agents.  Miss LM

Tom has made selling my flat and buying the new one, very, very easy.  Ms KS

They rented my property within 5-7 hrs of being given the keys.  Mr BK

It was a delight to be met with a cheerful smile and taken to two excellent properties.  Mr GB

 

We were able to make a successful offer first time within two days of seeing the property, and complete within seven weeks.


Miss RP


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