Our Letting Reviews & Ratings
The best ways to look for a service is through recommendations, we publish our customers’ feedback so you can see what others think about us.
Our business revolves around the requirements of our customers and never the other way round: we move people not property - it’s why customers love us. But don’t take our word for it, here’s what other people say about ludlowthompson.
Featured Letting Reviews
Tom did a fantastic job finding new long term tenants for my property. He was diligent, patient, professional and very helpful through out the process and he responded to all my questions in a thorough and timely manner. I would have no hesitation recommending Tom to anyone thinking of letting out their property.More
Let another property with Jake recently. There was competition with other agents but Jake does an amazing job so Ludlow received my business. He is organised , bright and very efficient and always answers his phone. He is friendly and has a good manner but is also professional and gets the job done. A shining light far superior than the rest. Well done.
Tom has been more than brilliant considering everything we've been through in these past couple of months leading up to the holidays. He originally started by finding tenants that failed their referencing but that didn't detour him, he came back even more determined to find me a new an alternative tenant that was fully referenced and they even paid the contract term in advanced. The whole experience was admittingly very frustrating but Tom was very professional throughout the entire process and the high standard of service I received were second to none.I would have no hesitation in recommending Tom to anyone thinking of letting out their property.
The service that Laura provides is consistently excellent. She always responds promptly, acts with initiative and is professional and personable. I'd recommend her to any other landlord.
The service provided by ludlowthompson's Jacob Burston has been excellent; efficient and professional. We have been kept updated throughout and would not hesitate to recommend both ludlowthompson and Jacob.
Personable, Professional, Attention to detail, Prompt response and I got the profile of tenant I needed for my flat. Very happy! Thanks Jonathan!
Nicola and Jibby were able to quickly and efficiently market and place tenants at my property with minimum fuss/hassle
As landlord not located in London we require a full service agent who can fully represent our interest. Jacob found us a tenant in record time. He managed the complete process from start to finish with minimal effort on our part. We would happily use Jacob again in the future.
The service provided by Ludlow Thompson, especially Jake and Daniel was extremely professional. Right from valuation they were helpful, approachable and took the time to explain things thoroughly. During the search for a tenant they were good at giving me feedback and secured a good tenant. Overall I'm satisfied with the service and confident that my property is in capable hands
I would like to thank Maria for her efficiency. She was excellent at finding tenants really quickly She also was a great help at ensuring all the paper work was done properly, which is always an issue for me as i am living far Thank you for your help and making the renting process smooth
Jacob was very professional and always available to discuss or to give advise. He has taken care of the whole process and made my first time letting experience a easy and hassle free one. Fees is reasonable when compared to other big names.
Marc is always helpful whenever I need him. Marc always replies to my emails even if it is only to re assure me that he is dealing with the matter. I have peace of mind to have my property managed by Marc.
I have had issues with a tenant who is making unreasonable demands and seems to be becoming more and more manipulative. Ross has helped enormously in showing me how to deal professionally with the situation which was also causing me a great deal of anxiety. After speaking to him and listening to his patient advice I feel calmer and able to handle the situation with my tenant in a professional manner. It makes a huge difference not to held in a state of anxiety over a tenant's unreasonable behaviour. I cannot overstate how much I appreciate Ross's help!
My experience with Jake Burston goes back several years now. He has to date provided me with a friendly and efficient service and has found me a string of tenants all of whom have paid their rent on time and have looked after the apartments. Importantly for me, he is not at all pushy about my requirements regarding the type of tenant or length of tenancy that I am looking for. I would not hesitate to recommend him or his team to any landlord.
I have been with ludlowthompson for over 4 years as a landlord with full letting management of my property. Since Laura started as my property manager she is very prompt in resolving any issues relating to the property and I find a very efficient and highly professional in dealing with her.
Tom did a fantastic job finding new long term tenants for my property. He was diligent, patient, professional and very helpful through out the process and he responded to all my questions in a thorough and timely manner. I would have no hesitation recommending Tom to anyone thinking of letting out their property.
Mr Jonathan Campbell was a great help to myself for finding a tenant to my flat. He would call me regularly and update the situation. He would also answer to my emails very promptly and answer my question very well. Thank you for the hard work..
Great service from start to finish, very professional service and exceptional customer service in particular being responsive to phone calls and emails. Rental of my flat went very smoothly with Stephen Graham.
Abel was friendly, communicative, professional and helpful in all areas from start to finish. From the initial viewing of the property to helping us close a deal he was great and I would definitely recommend him. Amazing work!
Bhavik at ludlowthompson has been very helpful with my new tenancy.He has been excellent with his communication and service. I will recommend him to anyone and have done so.The response has been quick and the tenants found are excellent. Thank you so much
I have worked with several agents over the last 10 years. Nikola stands out as very friendly, proactive flexible and reliable. She seemed genuinely interested in helping me achieve my goals (not just hers). Nikola gave a reasonable estimate on what rent was achievable and worked hard to achieve it with a decent time frame. I only wish I had engaged with her sooner.
Nicola was extremely efficient and polite throughout the letting process. She advised me correctly on the market value of the property and found the sort of tenant I had specified within 48 hours. All paperwork was produced quickly and accurately and I could not fault her work or performance in anyway. A pleasure to work with.
It is not often that the word OUTSTANDING can be used, but in regards to Ms Maria Hogan of the Ludlow Thompson branch in Lewisham; it is one of the many words that can be used to describe Ms Hogan's knowledge, dedication, talent, commitment and professionalism. I had the absolute pleasure to have had Ms Hogan negotiate and secure the finding of tenants for my property. Not only did Ms Hogan secure tenants within hours of the property coming onto the market, but Ms Hogan broke the ceiling rental price for the rental of a property such as mine, in the area. Ms Hogan's input and advice was invaluable in my selection of tenants, given that a total of 4 offers were made on the first day. Ms Hogan's professionalism, commitment and much appreciated help continued even after my tenants moved. I was able to simply call her up for some advice, which she happily gave and even went further and actually resolved my enquiry. I without hesitation recommend the services of this outstanding Agent.
Jibby has been my main contact at LT since 2010 and over a number of tenancy changes. I consider we have a very good working relationship. He has found good tenants surprisingly quickly and has assisted with with any issues arising. In the most recent change of tenant Josh was also very helpful.
I recently rented out my flat for the first time and Nicola made what could have been a stressful process feel fairly painless and straight forward. Nicola was reassuring through out and always excellent at updating me and getting back to any email or call. I would highly recommend Nicola when letting out your flat.