Our Letting Reviews & Ratings
The best ways to look for a service is through recommendations, we publish our customers’ feedback so you can see what others think about us.
Our business revolves around the requirements of our customers and never the other way round: we move people not property - it’s why customers love us. But don’t take our word for it, here’s what other people say about ludlowthompson.
Featured Letting Reviews
Fabian in Ludlow Thompson Bow Road was very professional in finding a tenant for me quickly and easily. Great service, thank you very much! Highly recommended!
Edward was very polite on all occasions and explained everything thoroughly to the clients. From start to finish he helped make things easier for me as a landlady.
Fabian has been helpful and accessible since I have been letting my property through Ludlow Thompson. He is professional and considerate.
From start to finish Kenny and Stephen have been professional and helpful. For the last year we have let our property through Foxtons, but were rather disappointed with their service when trying to find new tenants. Kenny has contacted us several times over the last year in regards to reletting the property. No other agent we had previously approached did this. Due to his tenacity we decided to give Ludlow Thompson a try. Within less than a day of speaking to Kenny and Stephen, they had several viewings booked and an offer on the table by the end of the day. The offer was at the high end of what they had suggested we could get and the new tenants could move in in less than a week. By contrast, the few offers we had received through Foxtons, were well below what they had promised, with a far off moving date. This has been a pleasant and painless process for us, and we would have no hesitation in using their services again and in recommending them to other landlords. Both of these gentleman are a great asset to your company.
Tom has been excellent at resolving all issues relating to my buy to let property. He has very good interpersonal skills and keeps in regular contact through the letting process. Tom is a high achiever and secures the best deal for his client.
I worked with Haider to let my flat, and found him to be thoroughly professional, pro-active and responsive. He answered my questions promptly and gave some good advice. He found tenants within a short space of time, and had all the paperwork completed within an accelerated timeframe.
Jacob was friendly, polite and professional. Always patient even when we kept asking for minor issues to be resolved with renting out our flat.
Nicola Dawkins is one of the most professional real estate agents I have ever known. Her professionalism, extensive knowledge, and resources, as well as her caring nature, make her to a valuable asset to her clients.
Fabian was very helpful. He followed up with me after my initial enquiry about Ludlow Thompson managing my property, and when I instructed them, he found me a tenant very quickly. Well done. I feel that the deal I got on fees in the end was fair.
Jacob Burston has just successfully let my maisonette within three weeks of me placing the business with him. Not only did he let it quickly, but he listened to my concerns and found the right tenants for me and at a good market rent. He kept me informed throughout the process and is a wonderful agent to have on your side. Ludlow Thompson are a good agency as a result of their staff who are all helpful.
After experiencing very disappointing service from other agents in the area, I am a new customer with Ludlow Thompson. Daniela Gomes has been the principal member of staff I have worked with to date. Daniela is professional, polite and efficient. She has been extremely helpful, quick to respond to communications and reliable in all respects. I would certainly recommend her to other landlords seeking a letting agent in the area.
Stephen and Kenny were excellent. I have not ever rented a property before and they helped me through the process, did what they said they were going to do when they said they were going to do it, and ensured I rented out my property within a couple of days. They both are extremely polite, professional, approachable, proactive, and excellent at what they do. I've really enjoyed dealing with them and would recommend them to other prospective landlords.
Zair is a very professional and helpful agent. Contact with him is a pure joy, he always gets back to you and tries to negotiate between both sides the landlord and tenants.
Tom has been an absolute pleasure to deal with. He made the experience of letting out our flat as painless as possible. He is incredibly efficient, responsive, helpful and thorough. He is also very user friendly for those of us inexperienced landlords. He is really great at his job,
I have rented out my flat through Ludlow Thompson for the last 10 years and have had various property managers during that time. I would like to highlight Sophie Conway as being the most helpful and friendly person I have dealt with in all these years. Sophie's customer service skills are excellent and second to none. She takes ownership of situations and has never failed to keep me updated or contact me when promised. She is an asset to Ludlow Thompson. Thank you Sophie.
It was a pleasure working with Tom, the entire process was conducted in a professional manner and communication was effortless. I look forward to working with him again in the near future.
I've found the team to be very helpful and they've made the transition from living in my property to letting it out practically seamless, which takes a huge burden off me!
Tom has been a pleasure to work with. He has been incredibly efficient and responsive to our needs. Tom communicated with us regularly to keep us informed and achieve a successful placement in our property.
Jacob was swift and professional, always a pleasure to do business with. He turned around my letting in less than 24 hrs, having waited for 2 months with Foxtons. All communications are concise and correct.
I found Tom very helpful and assisted in getting me hopefully a good tenant. He answered all my questions in a timely manner and I was impressed with his professionalism.
Stephen has been consistently responsible on all matters concerning the renting of my flat. He always responds to emails and calls punctually and can be depended upon in my experience. That is very rare in the many years that I have had dealings with the estate agent business.
Nicola kept in contact with me for over a year from when I first expressed interest in letting my property so when the time came she was front of mind. The process was made easy and painless with her guidance. She was very patient and explained everything in detail. I felt in safe hands the whole way through. Nicola acted very professionally and was extremely personable. She made the whole experience stress free and enjoyable.
Abi is brilliant ! Fast response, really proactive and efficient. I cannot praise her highly enough. She has overseen the ending of one and start of new tenancy with complete professionalism. A real asset to Ludlow Thompson and should be valued !