Our Letting Reviews & Ratings
The best ways to look for a service is through recommendations, we publish our customers’ feedback so you can see what others think about us.
Our business revolves around the requirements of our customers and never the other way round: we move people not property - it’s why customers love us. But don’t take our word for it, here’s what other people say about ludlowthompson.
Featured Letting Reviews
Jacob Burston has just successfully let my maisonette within three weeks of me placing the business with him. Not only did he let it quickly, but he listened to my concerns and found the right tenants for me and at a good market rent. He kept me informed throughout the process and is a wonderful agent to have on your side. Ludlow Thompson are a good agency as a result of their staff who are all helpful.
Nicola kept in contact with me for over a year from when I first expressed interest in letting my property so when the time came she was front of mind. The process was made easy and painless with her guidance. She was very patient and explained everything in detail. I felt in safe hands the whole way through. Nicola acted very professionally and was extremely personable. She made the whole experience stress free and enjoyable.
After experiencing very disappointing service from other agents in the area, I am a new customer with Ludlow Thompson. Daniela Gomes has been the principal member of staff I have worked with to date. Daniela is professional, polite and efficient. She has been extremely helpful, quick to respond to communications and reliable in all respects. I would certainly recommend her to other landlords seeking a letting agent in the area.
I recently let a property through Ludlow Thompson and found them to be professional, courteous and polite. I would recommend them to potential landlords.
Very efficient and prompt service Finding new tenants, processing paperwork to moving in went very smoothly. Will use the service in future Will recommend to others
Great person, communicative and easy to work with. Took responsibility and worked hard for us. Would definitely work with again in the future.
Jake, was very professional, with a great personable attitude, and made the whole process of finding tenants quick and stress free. He was very efficient and helpful with all queries. Excellent at his job and a pleasure to work with! I highly recommend him!
Bhavik Patel is a wonderful man. He deals with his customers professionally. He is honest, straightforward person,and good attitude.
Review for Stephen Graham and Jonathan Campbell: Five stars for both. Stephen had a consummate grasp of all important matters. He is clearly an experienced negotiator. He possessed a sense of urgency that I was seeking, without being pushy or overbearing. I would not hesitate to recommend Stephen to prospective landlords. Jonathan found us tenants within nanoseconds of marketing our property. He kept me up-to-date throughout the process. He was not afraid to work long hours to get the job done. Jonathan was always on time for appointments. He was thorough with paperwork. Jonathan has a pleasant customer-facing persona, which no doubt will serve him well throughout his career.
I couldn't recommend Jacob highly enough he went out of his way to make the whole letting process as smooth as possible. He was charming and personable and pleasure to deal with as well as being extremely efficient and organised throughout the whole process from liaising with the potential tenants and helping me arrange additional furniture which was needed for the flat nothing was too much trouble for him. If you need a proactive agent Jake is your man!
Mackenzie is the Let-only administrator for my property. The annual tenancy agreement for said property recently came up for renewal and I was very impressed with Mackenzie's prompt renewal reminder to both myself and the tenants. She has since handled the renewal process on both sides quickly and efficiently, and has been very good at answering any questions I/the tenants have had on the legalities of the renewal agreement.
Change of tenant and all items were dealt with in a professional manner with very little hassle. Would recommend highly.
Maria is professional , warm, thoughtful and really cares about the needs of the customer. We had 6 Estate Agents whom we screened for conducting our rental business and she was our number one choice. She excelled in having an eye for detail and worked to ensure that we got maximum benefit from the market available. We are really pleased that we chose her to market our property; so prompt too, within days we had the right lease sorted out, hassle free. What excellent service, thank you Maria!!
Stephen has been consistently responsible on all matters concerning the renting of my flat. He always responds to emails and calls punctually and can be depended upon in my experience. That is very rare in the many years that I have had dealings with the estate agent business.
Abi is brilliant ! Fast response, really proactive and efficient. I cannot praise her highly enough. She has overseen the ending of one and start of new tenancy with complete professionalism. A real asset to Ludlow Thompson and should be valued !
Stephen and Kenny were excellent. I have not ever rented a property before and they helped me through the process, did what they said they were going to do when they said they were going to do it, and ensured I rented out my property within a couple of days. They both are extremely polite, professional, approachable, proactive, and excellent at what they do. I've really enjoyed dealing with them and would recommend them to other prospective landlords.
Fabian Akinola has been wonderful: courteous, speedy, informative and informed. Exceptionally helpful, and let (and arranged furnishings for) my property within two weeks.
Fabian is a charming, affable fellow who got the job done with speed, without fuss or drama and he easily handled difficulties or hiccups on my part and on the part of the developer, from whom we bought the flat. He takes the time to explain everything and is thorough in his approach. I would recommend using him. He found me a tenant within a few days, was a calming influence when I suddenly felt under pressure. Thanks F you are a star.
Mackenzie was very responsive, thorough and quick to close out on verifications and amendments to contract. She was very professional and polite at all times. She made my experience stress free. Thank you Mackenzie!
Ludlow Thompson, and Fabian Akinola in particular have been very reliable at quickly finding good tenants for us. He has been extremely supportive and informative at all stages of the process, always acting in a professional yet friendly manner. We would recommend him highly to others.
It was a pleasure to work with Fabian as he was always ready to go the extra mile in every single aspect of the work that he was doing. Fabian was professional and supportive right from the outset. His knowledge on the property market is really second to none. I would really recommend Fabian to all the landlords as he is someone whom you can really count on.
Once again the team did a great job in re-letting my property. Jibby does an excellent job of overseeing the process, always responds immediately to my emails and steps in to resolve any issues that arise throughout the tenancy. Having Jibby as a point of contact reassures me that my property is in good hands.
I am a landlord and have been letting out my buy-to-let flat for the last 3 years with ludlowthompson City/Docklands branch. Jake and Neel have managed to secure tenants very quickly, and were very professional in their communication.
Daniela was a breath of fresh air. So efficient and she got the balance spot on in terms of being proactive, offering me advice, contacting me and so on. I don't think I waited longer than an hour for a response in the whole time we worked together and more often than not it was minutes. I didn't ask a single question that she couldn't answer straight away and she often helped me determine what I needed to be thinking about. Highly recommended.