Our Letting Reviews & Ratings
The best ways to look for a service is through recommendations, we publish our customers’ feedback so you can see what others think about us.
Our business revolves around the requirements of our customers and never the other way round: we move people not property - it’s why customers love us. But don’t take our word for it, here’s what other people say about ludlowthompson.
Featured Letting Reviews
I was really pleased with Ludlow Thompson's Dulwich letting team for their professionalism, advice and communication. Let was successful.
Fantastic, honest, hardworking and delivers a good result. Friendly, positive attitude. I always go first to Ludlow Thompson for Lets.
In a world where feedback is important to a Business I thought I would take the time to comment on the exceptional service I have had from Jacob Burston. When my last tenant left after a long tenancy it would have been easy for Jake to re let it straight away but he advised me a higher rental could be achieved with putting down wood flooring and repainting to freshen the flat up. His advice was spot on and I am pleased to say he has achieved an extra £120 a month rent and secured a new tenant while the work was being done ,so no delay in rent was achieved. Jake has personally managed the whole process seamlessly and was a pleasure to deal with , constantly giving me great advice , arranging for keys to be picked up and working out of hours to ensure all my needs were met. In an industry where Estate Agents do not always have the best reputation Jake stands out like a beaming light in terms of quality of service and going the extra mile to ensure a Landlord is looked after. I have other buy to let flats and deal with several Agents but Jake is by far and away the best in the business and I cannot recommend him highly enough for the outstanding job he has done on managing my flat over the last 8 years. He is a credit to your company and fully deserves lots of recognition for the great job he is doing with his team at Dock Street- Very impressed and while Jake is there I know my Property is in safe hands! I shall be recommending him to other friends and colleagues looking to buy/sell or let their properties as he went above and beyond in his service delivery and he is a real asset to Ludlow Thompson. Suggest you look after him as he is your hottest property on the Market today!
it was a good experience to work with Daniela and Sophie, they are very professional and efficiency. find a good tenant for my flat. highly recommended. thank you
We have been very happy with all the help and information from Stephen and Hannah. Always very prompt with emails and returning calls.
The team kept me informed of what was happening all the way through. Fabian was easy to get hold of and answered my calls in a helpful and responsive way.
Neel has been excellent through out. From finding clients within days!!!! to liaising with them and us in a very professional way. He always put our needs first and replies very quickly to all queries. I hope he stays with you for a long time and we have another flat coming over for letting soon and will be in touch
Good service from Fabian, he explained the process and reassured is along the way particularly as we are overseas landlords which means we need a trusted agent.
Neel demonstrated great diligence and perseverance in seeing through the letting of our home. He was prompt in responding to our queries, kept us fully informed on progress and ensured our best interests were being taken care of, with his tough but fair bargaining on the terms and conditions of the let.
Daniela has been very good throughout the process- prompt in providing updates and proactive in finding suitable tenants. Great working with her.
Laura is one of the most nice and professional estate agents. She manages the property very well, communicates well and attends issue with regards to the property well.
I have been with Ludlow Thompson over 20 Years and Sophie is the best customer service person, I have dealt with in a long time at Ludlow.
Sushmita has been a great help from day one - always positive and proactive and responds straight away. I had a problem logging into my account and Sushmita talked me through where to find the information I was looking for. Having her as my contact helps so much, and I do not have to worry about any issues as these are dealt with on my behalf. Helps 100% with my stress levels.
Edward was very understanding to my needs. Kept me updated all the time on viewings on the property. All the staff are very professional at the Oval Office.
Edward was very professional and understanding. Found a client for my flat in just a couple of weeks. Would highly recommend Ludlow Thompson and particularly Edward in the future.
I found Stephen to be prompt and reliable - what he said he was going to do - he did. He is very knowledgeable in his field.
Laura is always fast and efficient with her responses and has a great ability to provide clear information and resolve issues promptly where they arose. Without exception a polite, friendly and trustworthy link between landlord and tenant. In our view she has been the outstanding property manager we experienced during the approx seven years of renting our property through Ludlow Thompson.
Extremely knowledgeable and helpful service. Provided exactly the guidance we needed to assistance us in getting our first property rented.
Made the process easy and informed us of what was happening at each stage along the way. Explained everything clearly and made it as hassle free as possible
Tom was very helpful in getting an immediate replacement of my tenant. He was very professional, polite and consistent. He would call several times to update me despite my busy schedules overseas. He is a reliable agent.
Jonathan is an accomplished professional. From the initial approach by a phone call to his instant response visit I have been incredibly impressed. He explained the Company's USPs, he got the process underway efficiently and exceeded expectations with the result. He added value utilising management facilities effectively. This property had been with the same agent for 23 years. Johnathan won the business because of his all round business skills and wonderful communication. A pleasure to work with him.
Fabian has been excellent in helping me find tenants for two properties. His communication is good and is pretty easy to contact. He's been patient with questions, has worked to accommodate requests and above all has delivered offers where others have fallen flat. He has been good to his word and delivered a service which Ludlow Thompson should be proud of. I am certainly happy with the business we've had and look forward to a beneficial ongoing relationship.
Very responsive. And a great help especially when the times get tough. Pleasure to work with. Friendly over email and phone
When Cristiana first took over as the let-only agent for my house, I was immediately impressed by her very professional approach. Cristiana is always quick to respond to my emails, she proved be very thorough in the recent referencing process for new tenants, and, as a landlord, I am always reassured that Cristiana is able to answer any questions I may have and provide advice when needed. It is a pleasure to work with her.