What's important to you is important to us...
Always doing our very best and getting the very best outcome for our customers- never just a transaction.More
Customers always informed, they’re always in the know. We don’t have to be chased.More
Honouring the trust placed in us to manage our customers’ homes and investments. Doing what we promised and never misleading.More
PRIORITY VIEWING BOOKER FOR BUSY CUSTOMERS
A quick and convenient way to arrange a property viewing online 24/7. 1000’s viewings arranged online by Customers every year.
LARGE CHOICE OF PROPERTY
Our 1 Million strong database of Londoners means we can offer our customers the widest choice of property and potential purchasers and tenants.
Our properties are listed on 20 plus property portals including both the market top two Zoopla and Rightmove.
CONVENIENT LATE NIGHT VIEWINGS
75% of our viewings happen outside traditional 9-5 working hours. We’re open late most weekdays until 7pm and all day Saturday, so customers can view property at their convenience.
ONLINE ‘MY ACCOUNT’ FOR 24/7 INFORMATION
Your ‘My Account’ gives you access day or night to everything to do with your sale, let, purchase or tenancy. Including marketing activity, appointment diary, viewing feedback, email and text alerts when important documents are uploaded.
WEEKLY UPDATES FROM YOUR MANAGER OR PERSONAL PROPERTY CONSULTANT
You will have your Manager’s mobile number for direct access. Both your personal property consultant and your manager are always accessible.
WE’RE OPEN LATE
Communicate when and how it’s convenient for you, even outside normal working hours until 7pm weekday.
INSTANT TEXT & EMAIL PROPERTY ALERTS
You’re always in the know with our instant text and email Property Alerts!
OVER 13.5k 5 STAR GOOGLE REVIEWS
TOP 5 UK RANKED AGENT
We have received over 13,000 5 Star Google reviews across our offices and we are currently a top 5 UK ranked agent with 6,593 reviews and rising on the ‘allAgents’ industry-leading customer review site. As well as online reviews, ludlowthompson staff are measured by how our customers rate them via feedback questionnaires, and every single questionnaire is read by Stephen Ludlow and David Thompson.
Over 28 years experience
With over 28 years in the industry, 40,000 tenancies and over 150,000 customer moves you’re in experienced hands. Plus we only promote internally, which means that all of our branch managers have worked for the business for a number of years and are all experts on the local market.
Professional Standards & Training
We are one of the original members of industry watchdogs and subscribe to the highest industry codes of practice set down by the government and the industry. All ludlowthompson staff undertake NFOPP professional industry qualifications and are offered apprenticeships or other qualifications, whether that be for finance, HR, legal, marketing or administration. Our commitment to our team is shown through our accredited Gold Investors in People Award status and the 5.1 year average length of service, ranked as one of the highest in the industry.
Kirsty and Mark were both amazingly responsive, personable and helpful throughout our sales process. I would highly recommend- Genevieve, January 2021 (Google Review)
The Oval team was extremely helpful, provided us with expert advice and great guidance. They helped to contribute to a stress-free and fluid transaction. Highly recommend.- Annie, January 2021 (Google review)
Thank you to Adam Fry, Olivia Haines (Olivia sold my house within 24 hrs of going live because she is so focused and determined) and to Mark Williams and everybody else at the Oval office. I am so grateful to you all for your hard work and making the sale as painless as possible (I still got stressed but you all helped me).- Adam, December 2020 (Google review)
It was a pleasure appointing Ludlowthompson, they dealt with everything very professionally, special thanks to Emma Nettleingam the sales manager, thank you for being patient and selling my house for me. Also a special thank you to Natalie Grazioli for being very polite , friendly and professional at all times, being there for us throughout the process.- Nancy, December 2020 (Google review)
Myself and my housemate recently rented a flat with Lola, and she was so incredibly helpful and responsive. It’s been a breeze renting with her and I couldn’t recommend her service highly enough.- Kerry, January 2021 (Google review)
We had a great viewing around a property, Chris was really friendly and helpful showing us all the different features of the place and I felt really safe with the various COVID precautions in place. Chris was really clear in explaining the letting process too so made us feel like we were in good hands! - Yvee, January 2021 (Google review)
Jonathan has been a great help throughout our property purchase. Very responsive to phone calls and emails, always happy to pass on a question to the seller or their solicitors, and generally just professional and friendly all round. Definitely recommend Jonathan, and Ludlow Thompson! All in all the experience has been much less stressful than we thought it would be as first-time buyers- Paris, December 2020 (Google review)
The estate agent I bought my flat through, Jessica Kodjovi, was excellent - pushing to maintain momentum through the initial stages of the sale process.- Henry, January 2021 (Google review)
Having worked for the business for 4 months now I can honestly say that LudlowThompson are the best employer I have ever had. It really has been a thoroughly enjoyable place to work. Really feel like managers care and that they take feedback on board. Above all there is great flexibility when it comes to balancing work/family.
Friendly and very welcoming, management is great, they show trust and value their staff and do not micromanage. They also have a lot of opportunities for you to increase your basic and commission percentage, when you hit your yearly targets.