What's important to you is important to us...
MAXIMUM
PERFORMANCE
Always doing our very best and getting the very best outcome for our customers- never just a transaction.
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COMMUNICATION
Customers always informed, they’re always in the know. We don’t have to be chased.
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TRUST
Honouring the trust placed in us to manage our customers’ homes and investments. Doing what we promised and never misleading.
MoreMAXIMUM PERFORMANCE
PRIORITY VIEWING BOOKER FOR BUSY CUSTOMERS
A quick and convenient way to arrange a property viewing online 24/7. 1000’s viewings arranged online by Customers every year.
LARGE CHOICE OF PROPERTY
Our 1 Million strong database of Londoners means we can offer our customers the widest choice of property and potential purchasers and tenants.
MARKETING MUSCLE
Our properties are listed on 20 plus property portals including both the market top two Zoopla and Rightmove.
CONVENIENT LATE NIGHT VIEWINGS
75% of our viewings happen outside traditional 9-5 working hours. We’re open late most weekdays until 7pm and all day Saturday, so customers can view property at their convenience.
MAXIMUM COMMUNICATION
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ONLINE ‘MY ACCOUNT’ FOR 24/7 INFORMATION
Your ‘My Account’ gives you access day or night to everything to do with your sale, let, purchase or tenancy. Including marketing activity, appointment diary, viewing feedback, email and text alerts when important documents are uploaded.
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WEEKLY UPDATES FROM YOUR MANAGER OR PERSONAL PROPERTY CONSULTANT
You will have your Manager’s mobile number for direct access. Both your personal property consultant and your manager are always accessible.
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WE’RE OPEN LATE
Communicate when and how it’s convenient for you, even outside normal working hours until 7pm weekday.
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INSTANT TEXT & EMAIL PROPERTY ALERTS
You’re always in the know with our instant text and email Property Alerts!
MAXIMUM TRUST
Over 1000 5 star google reviews
TOP 5 UK RANKED AGENT
We received over 1000 5 Star Google reviews in 2019. We are currently a top 5 UK ranked agent with 6200 positive reviews and rising, on the ‘All agents’ industry-leading customer review site. We believe in listening to our customers and publishing our service ratings. All our customer reviews are published. We don’t cherry pick the best responses.
Over 27 years experience
With over 27 years in the industry and over 150,000 customer moves you’re in experienced hands.
Professional Standards & Training
Our attention to professional training means we can offer the best advice and service. All our people are on motivating long-term incentives. We are one of the original members of industry watchdogs and subscribe to the highest industry codes of practice set down.
Customer Reviews
Danielle made it easy to renew the tenancy deposit for our property in London. I wanted to say thanks as it makes a big difference being able to handle these matters smoothly. May '20
The advice was good, the communications prompt and relevant. I would definitely recommend this estate agent and in particular Natalie, who was always polite, and understood our needs- June 2020
I put my property on the market with another agent and I didn't get any offers after 5 months. Conor contacted me one day, he was super professional, eager for the business and very driven so I gave him the opportunity to sell my property. The team did not disappoint, in fact they managed to get me a buyer in less than 2 months and when that buyer pulled out at the last minute they secured a new buyer within a week....I have just completed on my property and it's thanks to the team at LT, especially Conor who was brilliant but also they continued to be positive and proactive even during the Covid 19 pandemic, the team have secured a great result and I am very happy.
Fabian, Meron and Jesse have worked very hard on our renting our flat. They were extremely patient and tolerant with all my questions and concerns. They provided very honest and genuine feedback on the property and great recommendations. They always showed that they respected our decisions and prioritised our requirements which demonstrated great professionalism in this industry. We greatly appreciated their hard work.
Really pleased with the service we had when selling our property with the Bow team, they were attentive, provided realistic feedback which helped manage our expectations, always contactable even out of hours and during the holiday period, they also pushed the process along when getting held up and dragged out by the solicitors. Would recommend to all my friends and family when selling or purchasing in the area.
As a landlord I am very pleased with Kern and his team for the letting process. Specifically, I am impressed with the following:1. Correct rental pricing and access to quality tenants for the area. 2. Clarity, friendliness and responsiveness in communication. 3. A generally helpful and "can do" attitude. Willingness to listen.
My recent flat sale.. made me realise for the first time what immense value an estate agent adds to the process from accepting an offer through to completion. Conor was incredible in pushing through a complex long-winded sale over several months, liaising with conveyancers and keeping everyone informed. A great service overall that feels different to other estate agents where support can sometimes end at the point of an offer being accepted. Highly recommend the whole Tooting team! April 20
Such a great company for selling .....especially they have been around for years.I was assisted today by Richard Pedley.. and I must say how friendly, professional, experienced and amazing personality he was today while viewing a property in SW8.Always good to find people like Richard to put your life in ease especially when it comes to a big decision like purchasing a property nowadays.Highly recommend
Highly recommend, in particular Molly from the property management team who is fantastic at her job - very thorough and is able to answer any question you might have. April '20
Jacob was extremely helpful and also very knowledgeable. He was able to help me find tenants very quickly during the difficult Covid-19 season. I'm thoroughly thankful for his expertise and customer care he showed towards me June 20
London Property News
Market Reports
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The London Buy-To-Let Review
2019 Q2 Seasonal Review
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LONDON BUY TO LET - THE INVESTMENT GUIDE
The "London Buy-To- Let - The Investment Guide" is free to everyone, not just customers of ludlowthompson.