What's important to you is important to us...
MAXIMUM
PERFORMANCE
Always doing our very best and getting the very best outcome for our customers- never just a transaction.
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COMMUNICATION
Customers always informed, they’re always in the know. We don’t have to be chased.
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TRUST
Honouring the trust placed in us to manage our customers’ homes and investments. Doing what we promised and never misleading.
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PRIORITY VIEWING BOOKER FOR BUSY CUSTOMERS
A quick and convenient way to arrange a property viewing online 24/7. 1000’s viewings arranged online by Customers every year.
LARGE CHOICE OF PROPERTY
Our 1 Million strong database of Londoners means we can offer our customers the widest choice of property and potential purchasers and tenants.
MARKETING MUSCLE
Our properties are listed on 20 plus property portals including both the market top two Zoopla and Rightmove.
CONVENIENT LATE NIGHT VIEWINGS
75% of our viewings happen outside traditional 9-5 working hours. We’re open late most weekdays until 7pm and all day Saturday, so customers can view property at their convenience.
MAXIMUM COMMUNICATION
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ONLINE ‘MY ACCOUNT’ FOR 24/7 INFORMATION
Your ‘My Account’ gives you access day or night to everything to do with your sale, let, purchase or tenancy. Including marketing activity, appointment diary, viewing feedback, email and text alerts when important documents are uploaded.
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WEEKLY UPDATES FROM YOUR MANAGER OR PERSONAL PROPERTY CONSULTANT
You will have your Manager’s mobile number for direct access. Both your personal property consultant and your manager are always accessible.
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WE’RE OPEN LATE
Communicate when and how it’s convenient for you, even outside normal working hours until 7pm weekday.
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INSTANT TEXT & EMAIL PROPERTY ALERTS
You’re always in the know with our instant text and email Property Alerts!
MAXIMUM TRUST
Over 1000 5 star google reviews
TOP 5 UK RANKED AGENT
We received over 1000 5 Star Google reviews in 2019. We are currently a top 5 UK ranked agent with 6200 positive reviews and rising, on the ‘All agents’ industry-leading customer review site. We believe in listening to our customers and publishing our service ratings. All our customer reviews are published. We don’t cherry pick the best responses.
Over 27 years experience
With over 27 years in the industry and over 150,000 customer moves you’re in experienced hands.
Professional Standards & Training
Our attention to professional training means we can offer the best advice and service. All our people are on motivating long-term incentives. We are one of the original members of industry watchdogs and subscribe to the highest industry codes of practice set down.
Customer Reviews
Kirsty and Mark were both amazingly responsive, personable and helpful throughout our sales process. I would highly recommend- Genevieve, January 2021 (Google Review)
The Oval team was extremely helpful, provided us with expert advice and great guidance. They helped to contribute to a stress-free and fluid transaction. Highly recommend.- Annie, January 2021 (Google review)
Thank you to Adam Fry, Olivia Haines (Olivia sold my house within 24 hrs of going live because she is so focused and determined) and to Mark Williams and everybody else at the Oval office. I am so grateful to you all for your hard work and making the sale as painless as possible (I still got stressed but you all helped me).- Adam, December 2020 (Google review)
It was a pleasure appointing Ludlowthompson, they dealt with everything very professionally, special thanks to Emma Nettleingam the sales manager, thank you for being patient and selling my house for me. Also a special thank you to Natalie Grazioli for being very polite , friendly and professional at all times, being there for us throughout the process.- Nancy, December 2020 (Google review)
Gerard assisted me in the process of putting my house on the market. It has been an extremely stressful time with the global pandemic and we were anxious about selling during this time, but Gerard was fantastic and helped us through these fears and provided a seamless service. Lucy, December 2020 (Trustpilot)
Great guidance and counsel every step of the way selling my flat. Professional, efficient and great service. I wouldn't have managed it without Terence Cunningham and Roy Stewart helping me every step of the way. Thank you so much guys!- Bethal, January 2021 (Google review)
Myself and my housemate recently rented a flat with Lola, and she was so incredibly helpful and responsive. It’s been a breeze renting with her and I couldn’t recommend her service highly enough.- Kerry, January 2021 (Google review)
We had a great viewing around a property, Chris was really friendly and helpful showing us all the different features of the place and I felt really safe with the various COVID precautions in place. Chris was really clear in explaining the letting process too so made us feel like we were in good hands! - Yvee, January 2021 (Google review)
Jonathan has been a great help throughout our property purchase. Very responsive to phone calls and emails, always happy to pass on a question to the seller or their solicitors, and generally just professional and friendly all round. Definitely recommend Jonathan, and Ludlow Thompson! All in all the experience has been much less stressful than we thought it would be as first-time buyers- Paris, December 2020 (Google review)
The estate agent I bought my flat through, Jessica Kodjovi, was excellent - pushing to maintain momentum through the initial stages of the sale process.- Henry, January 2021 (Google review)
London Property News
Market Reports
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The London Buy-To-Let Review
2019 Q2 Seasonal Review
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LONDON BUY TO LET - THE INVESTMENT GUIDE
The "London Buy-To- Let - The Investment Guide" is free to everyone, not just customers of ludlowthompson.