What's important to you is important to us...
Always doing our very best and getting the very best outcome for our customers- never just a transaction.More
Customers always informed, they’re always in the know. We don’t have to be chased.More
Honouring the trust placed in us to manage our customers’ homes and investments. Doing what we promised and never misleading.More
PRIORITY VIEWING BOOKER FOR BUSY CUSTOMERS
A quick and convenient way to arrange a property viewing online 24/7. 1000’s viewings arranged online by Customers every year.
LARGE CHOICE OF PROPERTY
Our 1 Million strong database of Londoners means we can offer our customers the widest choice of property and potential purchasers and tenants.
Our properties are listed on 20 plus property portals including both the market top two Zoopla and Rightmove.
CONVENIENT LATE NIGHT VIEWINGS
75% of our viewings happen outside traditional 9-5 working hours. We’re open late most weekdays until 7pm and all day Saturday, so customers can view property at their convenience.
ONLINE ‘MY ACCOUNT’ FOR 24/7 INFORMATION
Your ‘My Account’ gives you access day or night to everything to do with your sale, let, purchase or tenancy. Including marketing activity, appointment diary, viewing feedback, email and text alerts when important documents are uploaded.
WEEKLY UPDATES FROM YOUR MANAGER OR PERSONAL PROPERTY CONSULTANT
You will have your Manager’s mobile number for direct access. Both your personal property consultant and your manager are always accessible.
WE’RE OPEN LATE
Communicate when and how it’s convenient for you, even outside normal working hours until 7pm weekday.
INSTANT TEXT & EMAIL PROPERTY ALERTS
You’re always in the know with our instant text and email Property Alerts!
OVER 13.5k 5 STAR GOOGLE REVIEWS
TOP 5 UK RANKED AGENT
We have received over 13,000 5 Star Google reviews across our offices and we are currently a top 5 UK ranked agent with 6,593 reviews and rising on the ‘allAgents’ industry-leading customer review site. As well as online reviews, ludlowthompson staff are measured by how our customers rate them via feedback questionnaires, and every single questionnaire is read by Stephen Ludlow and David Thompson.
Over 28 years experience
With over 28 years in the industry, 40,000 tenancies and over 150,000 customer moves you’re in experienced hands. Plus we only promote internally, which means that all of our branch managers have worked for the business for a number of years and are all experts on the local market.
Professional Standards & Training
We are one of the original members of industry watchdogs and subscribe to the highest industry codes of practice set down by the government and the industry. All ludlowthompson staff undertake NFOPP professional industry qualifications and are offered apprenticeships or other qualifications, whether that be for finance, HR, legal, marketing or administration. Our commitment to our team is shown through our accredited Gold Investors in People Award status and the 5.1 year average length of service, ranked as one of the highest in the industry.
Would recommend to everyoneVery easy to use. They come back quickly on email or calls. Found our tenants very quickly and were very professional in their approach. Highly recommended.
Very professional and top class service!Wonderful staff, efficient and professional and they help in every way they can. I liked the more subtle approach to sales - invited a number of viewings in one time block, not pushy just offering the right detail, attentive to queries on both sides and truly worth the reassurance for getting nice tenants. Thank you team - particularly Daniela and Chris who have made this a very smooth process.
After living in London for 7 years and having gone through the most pressured estate agents. Ludlowthompson have made me feel very calm, easy and happy. The smoothest by far :) Reece has been so helpful from the start
Having dealt with other Agents I can state that Ludlowthompson is certainly the Best Estate Agent in London! Customer service from the Oval branch is Superb. Richard Pedley has been a Star from day one and has in a very professional and efficient way dealt with a sale of a property that was stuck on the market for over 2 years with another agent which he managed to sell in less than 3 months! Richard offers a 5* customer Service, quality advice and great responsiveness to tasks.
Jibby Philip and his team have always been courteous, helpful and dedicated. They have responded promptly to let us know when there have been difficulties with the flat and have always provided us with excellent tenants.
I first used Ludlow Thompson around 7 years ago to manage my flat rental in Colliers Wood, I was so impressed with the service that it was the natural choice when I needed another managed service for my Tooting flat. I have had the pleasure of working with Michael Rourke on both occasions...rare to find an estate agent that has stayed with an agency over that period of time. Michael is both friendly and very professional... understands the market and his business so well that you can relax knowing he will guide you through the whole process seamlessly... he found excellent tenants and secured a great rental price for me. Other things to note are the quality of the photos that marketed the flat as part of the package... it showed off the flat to its best potential... plus the staff that supported the process after the tenants were found... Jade Buckley was fantastic as well.Can't recommend enough!!
Thanks Michael Rourke and his team at Ludlow Thompson Tooting for excellent service on the re letting of a flat in Southfields. On the market for about 2 business days. Great job. Excellent communication. No hesitation in recommending their services.
Emma and Travis from Ludlow Thompson bow branch helped me sell my flat to the right buyers with the market price. The service is in general very good and Emma has always kept me posted on developments and market views. Thanks guys - well done!
LudlowThompson have been managing my rental let in Tooting for several years now
Guide To SellingFree Guide
Guide To Lettingfree Guide
The LondonBuy-To-Let Review
London Property News
The London Buy-To-Let Review
2022 Q2 Seasonal Review
LONDON BUY TO LET - THE INVESTMENT GUIDE
The "London Buy-To- Let - The Investment Guide" is free to everyone, not just customers of ludlowthompson.