What's important to you is important to us...
Always doing our very best and getting the very best outcome for our customers- never just a transaction.More
Customers always informed, they’re always in the know. We don’t have to be chased.More
Honouring the trust placed in us to manage our customers’ homes and investments. Doing what we promised and never misleading.More
PRIORITY VIEWING BOOKER FOR BUSY CUSTOMERS
A quick and convenient way to arrange a property viewing online 24/7. 1000’s viewings arranged online by Customers every year.
LARGE CHOICE OF PROPERTY
Our 1 Million strong database of Londoners means we can offer our customers the widest choice of property and potential purchasers and tenants.
Our properties are listed on 20 plus property portals including both the market top two Zoopla and Rightmove.
CONVENIENT LATE NIGHT VIEWINGS
75% of our viewings happen outside traditional 9-5 working hours. We’re open late most weekdays until 7pm and all day Saturday, so customers can view property at their convenience.
ONLINE ‘MY ACCOUNT’ FOR 24/7 INFORMATION
Your ‘My Account’ gives you access day or night to everything to do with your sale, let, purchase or tenancy. Including marketing activity, appointment diary, viewing feedback, email and text alerts when important documents are uploaded.
WEEKLY UPDATES FROM YOUR MANAGER OR PERSONAL PROPERTY CONSULTANT
You will have your Manager’s mobile number for direct access. Both your personal property consultant and your manager are always accessible.
WE’RE OPEN LATE
Communicate when and how it’s convenient for you, even outside normal working hours until 7pm weekday.
INSTANT TEXT & EMAIL PROPERTY ALERTS
You’re always in the know with our instant text and email Property Alerts!
OVER 13.5k 5 STAR GOOGLE REVIEWS
TOP 5 UK RANKED AGENT
We have received over 13,000 5 Star Google reviews across our offices and we are currently a top 5 UK ranked agent with 6,593 reviews and rising on the ‘allAgents’ industry-leading customer review site. As well as online reviews, ludlowthompson staff are measured by how our customers rate them via feedback questionnaires, and every single questionnaire is read by Stephen Ludlow and David Thompson.
Over 28 years experience
With over 28 years in the industry, 40,000 tenancies and over 150,000 customer moves you’re in experienced hands. Plus we only promote internally, which means that all of our branch managers have worked for the business for a number of years and are all experts on the local market.
Professional Standards & Training
We are one of the original members of industry watchdogs and subscribe to the highest industry codes of practice set down by the government and the industry. All ludlowthompson staff undertake NFOPP professional industry qualifications and are offered apprenticeships or other qualifications, whether that be for finance, HR, legal, marketing or administration. Our commitment to our team is shown through our accredited Gold Investors in People Award status and the 5.1 year average length of service, ranked as one of the highest in the industry.
Chloe Dunham the property manager was very helpful throughout my extensive dealing with her, very efficient with a great work ethic, couldn’t fault her one bit. Thank you so much
Five stars and more for Daniel Scott!I feel compelled to write a glowing review for Daniel Scott, as he's by far the most helpful and pleasant estate agent I've ever dealt with! He patiently waited for me when I was running late due to train delays, and was extremely informative when showing me round the property, as well as in his property videos. My housemate said after my solo viewing 'isn't Daniel so nice and helpful!" on the phone, as he is fab compared to most estate agents we've dealt with! He also letted my boyfriends property in the area, where he also said that Daniel was kind, professional and trustworthy.
Daniel Scott is a star!Daniel Scott is fantastic! He went out of his way to assist us with our flat hunt: he was really quick at responding, gave some really helpful advice and was exceptionally accommodating. It's rare to come across such great support in such a difficult market so we're extremely grateful for his help!
I found a really good apartment with ludlowthompson's help. Hannah is a briliant agent, super organized and friendly. She was really quick to respond to all my requests. I'd definitely recommend checking their website if you are looking to move.
Would recommend to everyoneVery easy to use. They come back quickly on email or calls. Found our tenants very quickly and were very professional in their approach. Highly recommended.
Very professional and top class service!Wonderful staff, efficient and professional and they help in every way they can. I liked the more subtle approach to sales - invited a number of viewings in one time block, not pushy just offering the right detail, attentive to queries on both sides and truly worth the reassurance for getting nice tenants. Thank you team - particularly Daniela and Chris who have made this a very smooth process.
After living in London for 7 years and having gone through the most pressured estate agents. Ludlowthompson have made me feel very calm, easy and happy. The smoothest by far :) Reece has been so helpful from the start
Ludlow Thomson Oval have been just fantastic. Richard Pedley was super engaged from the start and took the time to share his expertise. Special thanks also to Beth Cooter for making our sale, and Mark Williamson for sensitively managing the whole chain to the finish line. Writing this review to let the whole team know that your amazing work has made a real difference and is much appreciated!
Having dealt with other Agents I can state that Ludlowthompson is certainly the Best Estate Agent in London! Customer service from the Oval branch is Superb. Richard Pedley has been a Star from day one and has in a very professional and efficient way dealt with a sale of a property that was stuck on the market for over 2 years with another agent which he managed to sell in less than 3 months! Richard offers a 5* customer Service, quality advice and great responsiveness to tasks.