What's important to you is important to us...
Always doing our very best and getting the very best outcome for our customers- never just a transaction.More
Customers always informed, they’re always in the know. We don’t have to be chased.More
Honouring the trust placed in us to manage our customers’ homes and investments. Doing what we promised and never misleading.More
PRIORITY VIEWING BOOKER FOR BUSY CUSTOMERS
A quick and convenient way to arrange a property viewing online 24/7. 1000’s viewings arranged online by Customers every year.
LARGE CHOICE OF PROPERTY
Our 1 Million strong database of Londoners means we can offer our customers the widest choice of property and potential purchasers and tenants.
Our properties are listed on all the leading Property Portals, Rightmove and Zoopla. In addition we promote many of our properties on Instagram, Facebook and other social media.
CONVENIENT LATE NIGHT VIEWINGS
63% of our viewings happen outside traditional 9-5 working hours. We can be contacted late every weekday until 8pm and all-day Saturday, so customers can view property at their convenience.
ONLINE ‘MY ACCOUNT’ FOR 24/7 INFORMATION
Your ‘My Account’ gives you access day or night to everything to do with your sale, let, purchase or tenancy. Including marketing activity, appointment diary, viewing feedback, email and text alerts when important documents are uploaded.
WEEKLY UPDATES FROM YOUR MANAGER OR PERSONAL PROPERTY CONSULTANT
You will have your Manager’s mobile number for direct access. Both your personal property consultant and your manager are always accessible.
WE’RE OPEN LATE
Communicate when and how it’s convenient for you, even outside normal working hours with our phones answered until 8pm each weekday evening.
INSTANT TEXT & EMAIL PROPERTY ALERTS
You’re always in the know with our instant text and email Property Alerts!
OVER 3,300 5 STAR GOOGLE REVIEWS
94% Recommendation Rating
We have received over 3,300 5 Star Google reviews across our company with an average star rating of 4.8 and we currently have a 94% recommendation rating on the industry-leading customer review site ‘allAgents.co.uk’. As well as online reviews, ludlowthompson staff are measured by how our customers rate them via feedback questionnaires, and every single questionnaire is read by Stephen Ludlow and David Thompson.
Over 30 years experience
With over 30 years in the industry, 41,000 tenancies and over 150,000 customer moves you’re in experienced hands. Plus, we only promote internally, which means that all our branch managers have worked for the business for several years and are all experts on the local market.
Professional Standards & Training
We are one of the original members of industry watchdogs and subscribe to the highest industry codes of practice set down by the government and the industry. All ludlowthompson staff undertake NFOPP professional industry qualifications and are offered apprenticeships or other qualifications, whether that be for finance, HR, legal, marketing or administration. Our commitment to our team is shown through our accredited Gold standard Investors in People Award status and the 7-year plus average length of service of our Office Partners, Managers and Property Managers - one of the highest in the industry.
Would recommend to everyoneVery easy to use. They come back quickly on email or calls. Found our tenants very quickly and were very professional in their approach. Highly recommended.
Very professional and top class service!Wonderful staff, efficient and professional and they help in every way they can. I liked the more subtle approach to sales - invited a number of viewings in one time block, not pushy just offering the right detail, attentive to queries on both sides and truly worth the reassurance for getting nice tenants. Thank you team - particularly Daniela and Chris who have made this a very smooth process.
After living in London for 7 years and having gone through the most pressured estate agents. Ludlowthompson have made me feel very calm, easy and happy. The smoothest by far :) Reece has been so helpful from the start
Having dealt with other Agents I can state that Ludlowthompson is certainly the Best Estate Agent in London! Customer service from the Oval branch is Superb. Richard Pedley has been a Star from day one and has in a very professional and efficient way dealt with a sale of a property that was stuck on the market for over 2 years with another agent which he managed to sell in less than 3 months! Richard offers a 5* customer Service, quality advice and great responsiveness to tasks.
I have recently engaged the services of Ludlow Thompson to rent out my flat in Nunhead. As a first time Landlord, renting out my own home, I was pretty nervous and a total novice to the process. From my first meeting with Stephen Graham when he came out to value my property, all the way through to signing the tenancy agreement, I have found him to be professional, helpful and friendly. He has been very patient with me and is always on hand to answer questions, give advice and provide reassurance. I am grateful to him and his team for securing tenants to my property. I would not hesitate to recommend Stephen and Ludlow Thompson if you need to rent out your property in London
I have used Ludlow Thompson for some years now to assist in renting my properties, I keep coming back as a result of their excellent customer service and the fact that they have Michael Rourke as their manager. Michael is excellent, he is open honest and trustworthy and leads his team by example. I have found that the team in Tooting are always contactable and I have no reservation in recommending their services.
I have had such a nice experience with Ludlow Thompson, especially with the amazing help of Charlie White! Finding a place to live can be very stressful, but I was put as ease through excellent communication throughout. Charlie was always on hand to answer any questions and his constant kindness was extremely appreciated. Thank you so much!
My partner and I very recently completed on a house purchase through Ludlow Thompson and extremely pleased we did because they ultimately found us our ideal home on our favourite road in East Dulwich! Very grateful to Lala who was fantastic throughout, accommodating not one, but three viewings to the property - very professional whilst giving us space to take in the house without it feeling like a sales pitch, so thank you for that! We kept in frequent contact with Beth throughout the purchase, she did a great job communicating all major updates and making it feel like a super smooth process. Thanks to you both and Ludlow!
We have worked with Ludlow Thompson for over ten years first to rent out a property and recently for a sale, they have always communicated promptly and helped with any matter where assistance was required providing an excellent service. A special thanks to Richard Pedley and his team.
Kirsty Rowley, from the Oval branch, led on our sale. She was excellent throughout. I have no hesitation in strongly recommending her. Two strengths I'd particularly highlight are: (1) Her knowledge of the local area and property market. I believe this helped us pitch our property at the right price, and I believe resulted in us achieving a sale price that was higher than we would of achieved with other local agents (3 other agents recommended marketing the property at a conservative price and 1 other at an unachievable price). (2) Consistently professional. Selling a property can be a long process, but Kirsty maintained the highest levels of professionalism throughout. This was reassuring when dealing with such a significant life event. Mark Williamson supported throughout with the sales progression. It was excellent to have his support in ensuring the sale wasn't getting stuck at any stage. Also at a key moment his detailed knowledge of the process enabled him to advise that what seemed like a straightforward request, could actually result in a delay to the sale. Due to his advise we were able to avoid this delay.