IN JUST 60 SECONDSMAXIMUM
COMMUNICATION
Our communication is maximised with a personal Property Consultant plus online services.
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TRUST
We inspire the trust of customers and the industry with our Track record and expertise.
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PRIORITY VIEWING BOOKER FOR BUSY CUSTOMERS
A quick and convenient way to arrange a property viewing online 24/7. Over 6,400 viewings arranged online by Customers in 2016.
MARKETING MUSCLE
Our properties are listed on 20 plus property portals including both the market top two Zoopla and Rightmove.
LARGE CHOICE OF PROPERTY
Our 1 Million strong database of Londoners means we can offer our customers the widest choice of property and potential purchasers and tenants.
CONVENIENT LATE NIGHT VIEWINGS
81% of our viewings happen outside traditional 9-5 working hours. We’re open late most weekdays until 8pm and all day Saturday, so customers can view property at their convenience.
MAXIMUM COMMUNICATION
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ONLINE ‘MY ACCOUNT’ FOR 24/7 INFORMATION
Your ‘My Account’ gives you access day or night to everything to do with your sale, let, purchase or tenancy. Including marketing activity, appointment diary, viewing feedback, email and text alerts when important documents are uploaded.
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WEEKLY UPDATES FROM YOUR MANAGER OR PERSONAL PROPERTY CONSULTANT
You will have your Manager’s mobile number for direct access. Both your personal property consultant and your manager are always accessible.
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WE’RE OPEN LATE
Communicate when and how it’s convenient for you, even outside normal working hours until 8pm weekday.
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INSTANT TEXT & EMAIL PROPERTY ALERTS
You’re always in the know with our instant text and email Property Alerts!
MAXIMUM TRUST
UK’S NO.1 RANKED AGENT
We are currently the UK’s highest ranked agent with 4,700 positive reviews and rising, on the ‘All agents’ industry-leading customer review site. We believe in listening to our customers and publishing our service ratings. All our customer reviews are published. We don’t cherry pick the best responses.
Over 24 years experience
With over 24 years in the industry and over 120,000 customer moves you’re in experienced hands.
Professional Standards & Training
Our attention to professional training means we can offer the best advice and service. All our people are on motivating long-term incentives. We are one of the original members of industry watchdogs and subscribe to the highest industry codes of practice set down.
Customer Reviews
Daniel Scott was great at working fast and very efficiently to sort out the property. Thank you! Would definitely recommend.
I received excellent service from the start of proceedings until the completion of the tenancy agreement and Joao was professional, efficient and courteous throughout, answering all questions promptly and ensuring that everything was in order. He made the entire process as smooth and stress-free as possible, which was greatly appreciated.
Kirsty was extremely professional throughout the process right from the moment we met. Kirsty is clearly very knowledgeable and experienced and was extremely supportive and effective when the pace of negotiations between Solicitors were holding up proceedings. Kirsty ensured that the property was marketed quickly and we were happy with the sale price and photographs which looked great.
I have received excellent service from Coral. I have only seen two properties with her but knew that one is just right from me. She has been the intermediary between myself and the seller from the very beginning on price, through contract and solicitor enquiries up to completion and handing over keys. She has met all my needs, tried to follow up and speed up things where needed, and always on hand. A smooth process.
Once again Fabian has helped me find a tenant smoothly and with great diligence. His service, right through three tenancies has been exceptional. I highly recommend him and the ludlowthompson team at Bow.
They did everything they said they were going to do, and I didn't have to wait long for anything. Can't ask for much more really.
Usually we use an online agent to rent our flat in Tooting, but this time we found it very difficult - we were trying for 4 weeks! We gave it to Kern @ ludlowthompson and within 3 days he had found us tenants - they have been in for just over a month and so far, so good!
Just moved to Tooting and I couldn't be happier with the service I received from all of the Ludlowthompson staff. They were friendly, kept in touch regularly with property updates and were available whenever I needed. They made me feel comfortable and well informed throughout my rental process. Special thanks to Kern and Eden for their help and attention.
Excellent service for tenants. Daniel was very helpful, extremely accommodating and super friendly. Definitely one of the best agencies out there. Thank you Daniel!
Anne has been a fantastic help in letting a property in East London. She has answered all our questions, she has replied to all of our emails almost instantly and she is professional and friendly. We would definitely recommend Anne and colleagues at Ludlow Thompson. They have provided an excellent service and Anne has made the whole process very clear, easy and efficient.
Accreditations
- TPOS (The property Ombudsman)
- NAEA ( National Association of Estate Agents )
- ARLA ( Association of Residential Letting Agents )
- Investors In People | Gold
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