What's important to you is important to us...
Always doing our very best and getting the very best outcome for our customers- never just a transaction.More
Customers always informed, they’re always in the know. We don’t have to be chased.More
Honouring the trust placed in us to manage our customers’ homes and investments. Doing what we promised and never misleading.More
PRIORITY VIEWING BOOKER FOR BUSY CUSTOMERS
A quick and convenient way to arrange a property viewing online 24/7. 1000’s viewings arranged online by Customers every year.
LARGE CHOICE OF PROPERTY
Our 1 Million strong database of Londoners means we can offer our customers the widest choice of property and potential purchasers and tenants.
Our properties are listed on all the leading Property Portals, Rightmove, OnTheMarket and Zoopla. In addition we promote many of our properties on Instagram, Facebook and other social media.
CONVENIENT LATE NIGHT VIEWINGS
63% of our viewings happen outside traditional 9-5 working hours. We can be contacted late every weekday until 8pm and all-day Saturday, so customers can view property at their convenience.
ONLINE ‘MY ACCOUNT’ FOR 24/7 INFORMATION
Your ‘My Account’ gives you access day or night to everything to do with your sale, let, purchase or tenancy. Including marketing activity, appointment diary, viewing feedback, email and text alerts when important documents are uploaded.
WEEKLY UPDATES FROM YOUR MANAGER OR PERSONAL PROPERTY CONSULTANT
You will have your Manager’s mobile number for direct access. Both your personal property consultant and your manager are always accessible.
WE’RE OPEN LATE
Communicate when and how it’s convenient for you, even outside normal working hours with our phones answered until 8pm each weekday evening.
INSTANT TEXT & EMAIL PROPERTY ALERTS
You’re always in the know with our instant text and email Property Alerts!
OVER 3,300 5 STAR GOOGLE REVIEWS
94% Recommendation Rating
We have received over 3,300 5 Star Google reviews across our company with an average star rating of 4.8 and we currently have a 94% recommendation rating on the industry-leading customer review site ‘allAgents.co.uk’. As well as online reviews, ludlowthompson staff are measured by how our customers rate them via feedback questionnaires, and every single questionnaire is read by Stephen Ludlow and David Thompson.
Over 29 years experience
With over 29 years in the industry, 41,000 tenancies and over 150,000 customer moves you’re in experienced hands. Plus, we only promote internally, which means that all our branch managers have worked for the business for several years and are all experts on the local market.
Professional Standards & Training
We are one of the original members of industry watchdogs and subscribe to the highest industry codes of practice set down by the government and the industry. All ludlowthompson staff undertake NFOPP professional industry qualifications and are offered apprenticeships or other qualifications, whether that be for finance, HR, legal, marketing or administration. Our commitment to our team is shown through our accredited Gold standard Investors in People Award status and the 7-year plus average length of service of our Office Partners, Managers and Property Managers - one of the highest in the industry.
Would recommend to everyoneVery easy to use. They come back quickly on email or calls. Found our tenants very quickly and were very professional in their approach. Highly recommended.
Very professional and top class service!Wonderful staff, efficient and professional and they help in every way they can. I liked the more subtle approach to sales - invited a number of viewings in one time block, not pushy just offering the right detail, attentive to queries on both sides and truly worth the reassurance for getting nice tenants. Thank you team - particularly Daniela and Chris who have made this a very smooth process.
After living in London for 7 years and having gone through the most pressured estate agents. Ludlowthompson have made me feel very calm, easy and happy. The smoothest by far :) Reece has been so helpful from the start
Having dealt with other Agents I can state that Ludlowthompson is certainly the Best Estate Agent in London! Customer service from the Oval branch is Superb. Richard Pedley has been a Star from day one and has in a very professional and efficient way dealt with a sale of a property that was stuck on the market for over 2 years with another agent which he managed to sell in less than 3 months! Richard offers a 5* customer Service, quality advice and great responsiveness to tasks.
LudlowThompson have been managing my rental let in Tooting for several years now
Called the agency in the morning and was able to book a property viewing that same day! Letting agent Morgan Zola was extremely proactive in booking our viewing and providing information about the property. He was also very easy to reach and took the time to answer all of our questions. Overall great experience :)
I’ve been with Ludlow Finsbury for the past 15 years and it has always been a smooth experience, especially with Daniela Gomes. She’s always a step ahead, thorough and very professional!
From the initial valuation to the final sale I have been really impressed with Ludlowthompson Dulwich.It was fair to say that I had a number of issues with solicitors and Mark was incredibly helpful in giving me advice and helping chase issues. This really helped reduce stress around the sale of my property.I would certainly recommend them to my friends and family.
Daniela at Ludlow Thompson was excellent at letting my property. Daniela was always at the end of the phone, keeping me updated with everything that was happening and providing a fantastic service. Would highly recommend Daniela and her team. Thank you!
Kirsty and Mark have been incredible! Couldn’t fault their care, attention, quick action, support (when buyers chains collapsed), realism and tenacity. Can’t fault the service and delivery we got- a brilliant price and felt really supported through the whole process. Hugely recommended