MAXIMUM
PERFORMANCE
Performance that proves we generate more applicants to maximise offers & minimise risk.
MoreMAXIMUM
COMMUNICATION
Our communication is maximised with a personal Property Consultant plus online services.
MoreMAXIMUM
TRUST
We inspire the trust of customers and the industry with our track record and expertise.
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MAXIMUM PERFORMANCE
SOME OF THE HIGHEST LEVELS OF TENANT APPLICANT NUMBERS IN THE MARKET
Our marketing generated over 46,000 letting applicants in the year to May 2023. We achieved this by delivering over 900,000 emails and thousands of texts to our database each month.
LATE NIGHT VIEWINGS
63% of our viewings happen outside traditional 9-5 working hours. We can be contacted late every weekday until 8pm and all-day Saturday, so customers can view property at their convenience.
MAXIMUM TENANT CHOICE FROM OUR 600,000 PLUS DATABASE
With such high applicant levels our tenant referencing can afford to be amongst the most thorough in the market.
PRIORITY VIEWING BOOKER FOR BUSY TENANTS
A quick and convenient way to arrange a property viewing online 24/7. 1000's of letting viewings arranged online by our customers every year.
MARKETING MUSCLE
Our properties are listed on all the leading Property Portals, Rightmove and Zoopla. In addition we promote many of our properties on Instagram, Facebook and other social media.
MAXIMUM COMMUNICATION
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ONLINE ‘MY LT ACCOUNT’ FOR 24/7 INFORMATION
Your ‘My LT Account’ gives you access day or night to everything to do with your property, including marketing activity, viewing feedback, email and text alerts when rent statements and important documents are uploaded.
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WEEKLY UPDATES FROM YOUR LETTING MANAGER
You will have your Letting Manager’s mobile number for direct access. Your Letting Manager is always accessible & gives you weekly updates by telephone.
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WE’RE OPEN LATE
Offices open late weekdays (Mon-Fri). Our Property Management Centre is open until 5pm weekdays. Communicate when and how it’s convenient for you.
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24/7 LANDLORD & EMERGENCY REPAIRS HOT LINE
Allows your Tenant to report an urgent repair and for you to access our Property Management Centre any time of the day or night.
MAXIMUM TRUST
OVER 3,300 5 STAR GOOGLE REVIEWS
94% Recommendation Rating
We have received over 3,300 5 Star Google reviews across our company with an average star rating of 4.8 and we currently have a 94% recommendation rating on the industry-leading customer review site ‘allAgents.co.uk’. As well as online reviews, ludlowthompson staff are measured by how our customers rate them via feedback questionnaires, and every single questionnaire is read by Stephen Ludlow and David Thompson.
Over 30 years experience
With over 30 years in the industry, 41,000 tenancies and over 150,000 customer moves you’re in experienced hands. Plus, we only promote internally, which means that all our branch managers have worked for the business for several years and are all experts on the local market.
Professional Standards & Training
We are one of the original members of industry watchdogs and subscribe to the highest industry codes of practice set down by the government and the industry. All ludlowthompson staff undertake NFOPP professional industry qualifications and are offered apprenticeships or other qualifications, whether that be for finance, HR, legal, marketing or administration. Our commitment to our team is shown through our accredited Gold standard Investors in People Award status and the 7-year plus average length of service of our Office Partners, Managers and Property Managers - one of the highest in the industry.
Landlord Reviews
Would recommend to everyoneVery easy to use. They come back quickly on email or calls. Found our tenants very quickly and were very professional in their approach. Highly recommended.
Very professional and top class service!Wonderful staff, efficient and professional and they help in every way they can. I liked the more subtle approach to sales - invited a number of viewings in one time block, not pushy just offering the right detail, attentive to queries on both sides and truly worth the reassurance for getting nice tenants. Thank you team - particularly Daniela and Chris who have made this a very smooth process.
Stephen has done a great job finding us tenants when a previous poor agency failed us. Really professional service.
Jibby Philip and his team have always been courteous, helpful and dedicated. They have responded promptly to let us know when there have been difficulties with the flat and have always provided us with excellent tenants.
I’ve been with Ludlow Finsbury for the past 15 years and it has always been a smooth experience, especially with Daniela Gomes. She’s always a step ahead, thorough and very professional!
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