IN JUST 60 SECONDS
MAXIMUM
PERFORMANCE
Performance that proves we generate more applicants to maximise offers & minimise risk.
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COMMUNICATION
Our communication is maximised with a personal Property Consultant plus online services.
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TRUST
We inspire the trust of customers and the industry with our track record and expertise.
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IN JUST 60 SECONDS
MAXIMUM PERFORMANCE
SOME OF THE HIGHEST LEVEL OF TENANT APPLICANT NUMBERS IN THE MARKET
Our marketing generated nearly 50,000 letting applicants in 2019. We achieved this by delivering over 1 million emails and thousands of texts to our database each month.
LATE NIGHT VIEWINGS
75% of our viewings happen outside traditional 9-5 hours - that’s because the best tenants often work long hours. We’re open late weekdays until 7pm and all day Saturdays so that tenants can view your property at their convenience.
MAXIMUM TENANT CHOICE FROM OUR 600,000 PLUS DATABASE
We have been collecting tenant data for over 14 years. With such high applicant levels our tenant referencing can afford to be amongst the most thorough in the market.
PRIORITY VIEWING BOOKER FOR BUSY TENANTS
A quick and convenient way to arrange a property viewing online 24/7. 1000's of letting viewings arranged online by our customers every year.
MARKETING MUSCLE
Your property is listed on 20 plus property portals including both the market top two Zoopla and Rightmove.
MAXIMUM COMMUNICATION
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ONLINE ‘MY LT ACCOUNT’ FOR 24/7 INFORMATION
Your ‘My LT Account’ gives you access day or night to everything to do with your property, including marketing activity, viewing feedback, email and text alerts when rent statements and important documents are uploaded.
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WEEKLY UPDATES FROM YOUR LETTING MANAGER
You will have your Letting Manager’s mobile number for direct access. Your Letting Manager is always accessible & gives you weekly updates by telephone.
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WE’RE OPEN LATE
Offices open late until 7pm weekdays (Mon-Thurs). Our Property Management Centre opens to 7pm and Saturday mornings. Communicate when and how it’s convenient for you.
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24/7 LANDLORD & EMERGENCY REPAIRS HOT LINE
Allows your Tenant to report an urgent repair and for you to access our Property Management Centre any time of the day or night.
MAXIMUM TRUST
TOP 5 UK RANKED AGENT
In 2019 we received almost 1200 5 Star Google reviews and we are currently a Top 5 UK Agents with 6200 positive reviews and rising, on the ‘All agents’ industry-leading customer review site. We believe in listening to our customers and publishing our service ratings. All our customer reviews are published. We don’t cherry pick the best responses.
Over 26 years experience
With over 26 years in the industry and over 125,000 customer moves you’re in experienced hands.
Professional Standards & Training
Our attention to professional training means we can offer the best advice and service. All our people are on motivating long-term incentives. We are one of the original members of industry watchdogs and subscribe to the highest industry codes of practice set down.
Landlord Reviews
Danielle made it easy to renew the tenancy deposit for our property in London. I wanted to say thanks as it makes a big difference being able to handle these matters smoothly. May '20
Fabian, Meron and Jesse have worked very hard on our renting our flat. They were extremely patient and tolerant with all my questions and concerns. They provided very honest and genuine feedback on the property and great recommendations. They always showed that they respected our decisions and prioritised our requirements which demonstrated great professionalism in this industry. We greatly appreciated their hard work.
As a landlord I am very pleased with Kern and his team for the letting process. Specifically, I am impressed with the following:1. Correct rental pricing and access to quality tenants for the area. 2. Clarity, friendliness and responsiveness in communication. 3. A generally helpful and "can do" attitude. Willingness to listen.
Highly recommend, in particular Molly from the property management team who is fantastic at her job - very thorough and is able to answer any question you might have. April '20
Jacob was extremely helpful and also very knowledgeable. He was able to help me find tenants very quickly during the difficult Covid-19 season. I'm thoroughly thankful for his expertise and customer care he showed towards me June 20
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LONDON PROPERTY NEWS & ADVICE
Electrical Safety Standards come into effect
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Property market rebound suggests recovery in the longer term
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