Performance that proves we generate more applicants to maximise offers & minimise risk.More
Our communication is maximised with a personal Property Consultant plus online services.More
SOME OF THE HIGHEST LEVEL OF TENANT APPLICANT NUMBERS IN THE MARKET
Our marketing generated nearly 50,000 letting applicants in 2016. We achieved this by delivering over 1 million emails and thousands of texts to our database each month.
LATE NIGHT VIEWINGS
81% of our viewings happen outside traditional 9-5 hours - that’s because the best tenants often work long hours. We’re open late most weekdays until 8pm and all day Saturdays so that tenants can view your property at their convenience.
MAXIMUM TENANT CHOICE FROM OUR 600,000 PLUS DATABASE
We have been collecting tenant data for over 10 years. With such high applicant levels our tenant referencing can afford to be amongst the most thorough in the market.
PRIORITY VIEWING BOOKER FOR BUSY TENANTS
A quick and convenient way to arrange a property viewing online 24/7. Over 5,000 letting viewings arranged online by our customers in 2016.
Your property is listed on 20 plus property portals including both the market top two Zoopla and Rightmove.
ONLINE ‘MY LT ACCOUNT’ FOR 24/7 INFORMATION
Your ‘My LT Account’ gives you access day or night to everything to do with your property, including marketing activity, viewing feedback, email and text alerts when rent statements and important documents are uploaded.
WEEKLY UPDATES FROM YOUR LETTING MANAGER
You will have your Letting Manager’s mobile number for direct access. Your Letting Manager is always accessible & gives you weekly updates by telephone.
WE’RE OPEN LATE
Offices open late until 8pm weekdays (Mon-Thurs). Our Property Management Centre opens to 7pm and Saturday mornings. Communicate when and how it’s convenient for you.
24/7 LANDLORD & EMERGENCY REPAIRS HOT LINE
Allows your Tenant to report an urgent repair and for you to access our Property Management Centre any time of the day or night.
UK’S NO.1 RANKED AGENT
We are currently the UK’s highest ranked agent with 5,500 positive reviews and rising, on the ‘All agents’ industry-leading customer review site. We believe in listening to our customers and publishing our service ratings. All our customer reviews are published. We don’t cherry pick the best responses.
Over 24 years experience
With over 24 years in the industry and over 120,000 customer moves you’re in experienced hands.
Professional Standards & Training
Our attention to professional training means we can offer the best advice and service. All our people are on motivating long-term incentives. We are one of the original members of industry watchdogs and subscribe to the highest industry codes of practice set down.
MINIMUM RISK AND MAXIMUM GUARANTEE
Unlike our major competitors we can underwrite your tenancy with our own in-house warranty. Such is the confidence in the quality of our tenant selection we can offer a comprehensive warranty in the rare event things don’t go to plan.
Usually we use an online agent to rent our flat in Tooting, but this time we found it very difficult - we were trying for 4 weeks! We gave it to Kern @ ludlowthompson and within 3 days he had found us tenants - they have been in for just over a month and so far, so good!
The staff who are employed by ludlowthompson at the Lewisham branch are excellent and present themselves in a great business manor. I would undoubtedly employ them myself! They are very trustworthy and helpful and have done an amazing job renting my two properties. Thank you to the team at Lewisham - I will be recommending you to all my friends! I wish I could write more but time is of the essence.
There’s a great team at Ludlow Thompson led by Michael Rourke. Keith at Ludlows was very polite and helpful and found us lots of prospective people to view the flat. The residing tenant was very difficult to contact to arrange viewings but Keith handled this well and found us new tenants really quickly. Michael Rourke, is an extremely professional manager who overseas the team but was always available to give advice and discuss progress and even helped me to fill out some difficult forms. All in all finding new tenants this year was a painless experience thanks to Michael and his team!
My family and I had a great experience with ludlowthompson. The staff is very kind, especially Michael, who is extremely patient with all my questions and is sufficient on replying emails. It is our first time on letting a property, thus, we had loads of concerns. However, warm-hearted Michael does free our worries, as he is responsible and professional! And I think we made a wise choice on choosing ludlowthompson.
Nicola is lovely to work with, a real joy! As a landlord, I'm incredibly pleased with how quick, caring, efficient and intelligent she is with our portfolio. I would Highly recommend working with Nicola from the Lewisham Branch.
- TPOS (The property Ombudsman) Sales
- NAEA ( National Association of Estate Agents )
- ARLA ( Association of Residential Letting Agents )
- Investors In People | Gold
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