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MAXIMUM
PERFORMANCE
Performance that proves we generate more applicants to maximise offers & minimise risk.
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COMMUNICATION
Our communication is maximised with a personal Property Consultant plus online services.
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TRUST
We inspire the trust of customers and the industry with our track record and expertise.
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MAXIMUM PERFORMANCE
SOME OF THE HIGHEST LEVEL OF TENANT APPLICANT NUMBERS IN THE MARKET
Our marketing generated over 40,000 letting applicants in the year to October 2021. We achieved this by delivering over 1 million emails and thousands of texts to our database each month.
LATE NIGHT VIEWINGS
75% of our viewings happen outside traditional 9-5 hours - that’s because the best tenants often work long hours. We’re open late weekdays until 7pm and all day Saturdays so that tenants can view your property at their convenience.
MAXIMUM TENANT CHOICE FROM OUR 600,000 PLUS DATABASE
We have been collecting tenant data for over 14 years. With such high applicant levels our tenant referencing can afford to be amongst the most thorough in the market.
PRIORITY VIEWING BOOKER FOR BUSY TENANTS
A quick and convenient way to arrange a property viewing online 24/7. 1000's of letting viewings arranged online by our customers every year.
MARKETING MUSCLE
Your property is listed on 20 plus property portals including both the market top two Zoopla and Rightmove.
MAXIMUM COMMUNICATION
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ONLINE ‘MY LT ACCOUNT’ FOR 24/7 INFORMATION
Your ‘My LT Account’ gives you access day or night to everything to do with your property, including marketing activity, viewing feedback, email and text alerts when rent statements and important documents are uploaded.
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WEEKLY UPDATES FROM YOUR LETTING MANAGER
You will have your Letting Manager’s mobile number for direct access. Your Letting Manager is always accessible & gives you weekly updates by telephone.
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WE’RE OPEN LATE
Offices open late until 7pm weekdays (Mon-Thurs). Our Property Management Centre opens to 7pm and Saturday mornings. Communicate when and how it’s convenient for you.
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24/7 LANDLORD & EMERGENCY REPAIRS HOT LINE
Allows your Tenant to report an urgent repair and for you to access our Property Management Centre any time of the day or night.
MAXIMUM TRUST
OVER 13.5k 5 STAR GOOGLE REVIEWS
TOP 5 UK RANKED AGENT
We have received over 13,000 5 Star Google reviews across our offices and we are currently a top 5 UK ranked agent with 6,593 reviews and rising on the ‘allAgents’ industry-leading customer review site. As well as online reviews, ludlowthompson staff are measured by how our customers rate them via feedback questionnaires, and every single questionnaire is read by Stephen Ludlow and David Thompson.
Over 28 years experience
With over 28 years in the industry, 40,000 tenancies and over 150,000 customer moves you’re in experienced hands. Plus we only promote internally, which means that all of our branch managers have worked for the business for a number of years and are all experts on the local market.
Professional Standards & Training
We are one of the original members of industry watchdogs and subscribe to the highest industry codes of practice set down by the government and the industry. All ludlowthompson staff undertake NFOPP professional industry qualifications and are offered apprenticeships or other qualifications, whether that be for finance, HR, legal, marketing or administration. Our commitment to our team is shown through our accredited Gold Investors in People Award status and the 5.1 year average length of service, ranked as one of the highest in the industry.
Landlord Reviews
Dealt with Ludlow Thompson recently on letting a new flat in London and couldn’t have asked for a more professional agency! They organised viewings, Zoom calls, kept me updated and were extremely nice people in general. The staff were kind and very friendly, and I’d happily go back to them if I ever needed to deal with anything else lettings related. Stephen and Hannah in particular were great!- Farrah, November 2020 (Google review)
We have been clients of Ludlowthompson in Dulwich for over eight years. Their advice is spot on, their follow up professional and their service to us as landlords has made long distance lettings much easier than I thought possible. I would especially recommend the manager, Stephen, and his colleague Hannah who have consistently gone the extra mile for us. Thank you to all the team.- Phillipa, August 2020 (Google review)
I can’t praise my Lettings agent Fabian Akinola enough as he worked tirelessly to secure new tenants for me in what has proved to be an extraordinarily difficult climate created by the pandemic.- Chin, December 2020 (Google review)
I have two properties managed by the Tooting branch of Ludlowthompson. The professionalism and efficiency of the whole team has been faultless. Great systems, excellent communication, and proactive in supporting both the needs of the landlord and also of the tenants. A model property agency. Special mention to Lettings Manager Michael Rourke.- Hussein, November 2020 (Google review)
I have been extremely impressed with the service which has been faultless. The Lettings team have been professional throughout the engagement. They have been supportive and provided excellent guidance and assistance and showed they cared about my concerns by tailoring the service that has met my expectations at every step. - Jaz, January 2021 (Allagents)
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