After the Tenant Fees Act tenants can get access to the best practice service for less

This week the Tenant Fees Act came into effect, capping the amount renters can be charged for their deposits and waiving the majority of letting fees altogether.

The act is great news for tenants and those looking to rent in the capital, as it means they can take full advantage of using a knowledgeable and experienced letting agent at no extra cost.

All tenants looking to rent can be sure that ludlowthompson will provide them with expert advice, through offices staffed with agents that have real local knowledge and which all offer great customer service.

When looking for a property ludlowthompson provides some very useful and free services via its ‘My LT Account’ website facility. Whilst looking for a property for example, the hard work is done for you by keeping you alerted to new properties by email & text alerts.

Once you find a property to rent, ‘My LT Account’ gives you everything you need during the tenancy including documents such as safety certificates, rental statements and a link to report repairs (only where the property is ‘managed’ by ludlowthompson)

Other benefits offered by ludlowthompson include:

• 24hr emergency repair phone line*
• Ombudsman / Redress scheme
• Accompanied viewings
• Extended opening hours
• ARLA Propertymark accreditation

Using an ARLA Letting Agent such as ludlowthompson, ensures that you sign an AST agreement that clearly sets out the responsibilities of both the landlord and tenant. To find out more about ARLA Propertymark click here.

Stephen Ludlow, Chairman of ludlowthompson, says: “ludlowthompson want to make the experience of moving into or around London as enjoyable, informative and hassle free as possible and ensure ambitious, hardworking tenants have all the support they need.”

ludlowthompson maintains its transparency by encouraging customer reviews across a number of platforms. Over a three-year period, we ranked number 1 agent in the UK on allAgents out of 15,000+ agents, with 5300+ 5* reviews. Here is a selection of recent reviews of happy customers of ludlowthompson via Google Reviews:

Sharna Wilson via Google Reviews:

“I found Natalie to be very informative and helpful with my search. She was the only Estate agent that listened to my requirements and was able to help me find what I was looking for. I highly recommend Natalie!”

Mary Palattao via Google Reviews:

“Both Natalie and Alex were very helpful, polite and responded quickly to our questions. It was not hard to get hold of them over the phone, thanks for your help. Would definitely recommend :-)”

*only where property is ‘managed’ by ludlowthompson