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HomeNews Our News

What customers say about us matters most

  • by Editorial Team
  • 10th September 2008
  • Our News
  • What customers say about us matters most photo 1

Seeking customer feedback is a vital part of our day-to-day business operations - our business revolves around it.


ludlowthompson are committed to providing superior customer service across lettings, sales, renting and buying.  This month's feedback shows that we are achieving our aim of making property transactions easier for our customers.

Please see below for more comments:

David provided an excellent service. He was polite and quick in surveying the flat. The pictures look great as well.  Mr RS

Initially I went with Foxtons, I do not know why I wasted my time and money, Kaysar was just perfect, his local knowledge about my property was second to none . I simply appreciate Kaysar's professionalism, I will surely recommend ludlowthompson.  Mr PW

I found the website easy to use and updated regularly.  Mr FB

The website was a useful point of reference when checking the progress of my letting.  Miss JW

Prabul has been outstanding throughout our search for renting a house and he was always at hand to answer any queries. We were very impressed with his efficiency.  Mr KA

Very pleased with the service that I received!  Miss AF

Hani was open and honest from the first day he came to value my property, to the day he put the new tenants in. He told me what I would realistically get for my property and I agreed with him. He was the most active agent when it came to viewings, giving feedback and updating me on the references situation.  Mrs PP

 

 

He was the most active agent when it came to viewings, giving feedback and updating me on the....situation.


Mr PW - Customer


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