I DREAM
OF BEING VERY
CONTENT ABOUT
MY MOVE
MAXIMUM
COMMUNICATION
Our communication is maximised with a personal Property Consultant plus online services.
MoreMAXIMUM
TRUST
We inspire the trust of customers and the industry with our track record and expertise.
MoreMAXIMUM PERFORMANCE
CONVENIENT LATE NIGHT VIEWINGS
81% of our viewings happen outside traditional 9-5 hours. We’re open late most weekdays until 8pm and all day Saturdays so that you can view property at your convenience.
LARGE CHOICE OF PROPERTY
Our 100,000 strong database of Landlords offers the widest choice and with our strong matching criteria you only see what’s of interest.
FAST ONLINE REFERENCING
Quick online referencing helps speed up the process.
PRIORITY VIEWING BOOKER
A quick and convenient way to arrange a property viewing online 24/7. Over 5,000 letting viewings arranged online by potential tenants in 2016.
MAXIMUM COMMUNICATION
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ONLINE ‘MY ACCOUNT’ FOR 24/7 INFORMATION
Your ‘My Account’ gives you access day or night to everything to do with your search and tenancy. All important documents such as tenancy agreements, safety and deposit certificates, in one secure place.
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INSTANT TEXT & EMAIL PROPERTY ALERTS
You’re always in the know with our instant text and email Property Alerts!
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A PERSONAL PROPERTY CONSULTANT
Throughout the search process you will have your personal Property Consultant’s mobile number for direct access.
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WE’RE OPEN LATE
Offices open late until 8pm weekdays (Mon-Thurs). Our Property Management Centre opens to 7pm and Saturday mornings. Communicate when and how it’s convenient for you.
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24/7 EMERGENCY REPAIRS HELPLINE
Allows you to report an urgent repair any time of the day or night.
MAXIMUM TRUST
UK’S NO.1 RANKED AGENT
We are currently the UK’s highest ranked agent with 5,500 positive reviews and rising, on the ‘All agents’ industry-leading customer review site. We believe in listening to our customers and publishing our service ratings. All our customer reviews are published. We don’t cherry pick the best responses.
Over 24 years experience
With over 24 years in the industry and over 120,000 customer moves you’re in experienced hands.
Professional Standards & Training
Our attention to professional training means we can offer the best advice and service. All our people are on motivating long-term incentives. We are one of the original members of industry watchdogs and subscribe to the highest industry codes of practice set down.
Renting Reviews
I received excellent service from the start of proceedings until the completion of the tenancy agreement and Joao was professional, efficient and courteous throughout, answering all questions promptly and ensuring that everything was in order. He made the entire process as smooth and stress-free as possible, which was greatly appreciated.
The service has been fantastic. Very professional and Daniel Scott and his manager were great at guiding me every step of the way through the process and were extremely helpful in answering of my questions. This was the best experience I've had with a letting agency in London.
They did everything they said they were going to do, and I didn't have to wait long for anything. Can't ask for much more really.
Just moved to Tooting and I couldn't be happier with the service I received from all of the Ludlowthompson staff. They were friendly, kept in touch regularly with property updates and were available whenever I needed. They made me feel comfortable and well informed throughout my rental process. Special thanks to Kern and Eden for their help and attention.
Anne has been a fantastic help in letting a property in East London. She has answered all our questions, she has replied to all of our emails almost instantly and she is professional and friendly. We would definitely recommend Anne and colleagues at Ludlow Thompson. They have provided an excellent service and Anne has made the whole process very clear, easy and efficient.
Accreditations
- TPOS (The property Ombudsman) Lettings
- NAEA ( National Association of Estate Agents )
- ARLA ( Association of Residential Letting Agents )
- Investors In People | Gold
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