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MAXIMUM PERFORMANCE
SOME OF THE HIGHEST LEVELS OF PURCHASER APPLICANT NUMBERS IN THE MARKET
Our marketing generated 11,000 new sales applicants in 2022. We achieved this by delivering over 900,000 emails and thousands of texts to our database each month.
1M STRONG POTENTIAL PURCHASER DATABASE
We have long standing relationships with hundreds of thousands of potential purchasers and investor landlords, which is why 60% of our transactions result from our existing database of clients.
MARKETING MUSCLE
Our properties are listed on all the leading Property Portals, Rightmove and Zoopla. In addition we promote many of our properties on Instagram, Facebook and other social media.
LATE NIGHT VIEWINGS
63% of our viewings happen outside traditional 9-5 working hours , so customers can view property at their convenience.
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MAXIMUM COMMUNICATION
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YOUR ONLINE ‘MY LT ACCOUNT’ FOR 24/7 INFORMATION
Your ‘My LT Account’ gives you access day or night to everything to do with your property, including marketing activity, viewing appointments and potential purchaser feedback.
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WEEKLY UPDATES FROM YOUR SALES MANAGER
You will have your Sales Manager’s mobile number for direct access. Your Sales Manager is always accessible & gives you weekly updates by telephone. Our own in house Sales Progression Manager, with 10 years of experience runs your sale, not a call centre.
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WE’RE OPEN LATE
Communicate when and how it’s convenient for you, even outside normal working hours until 8pm weekdays.
MAXIMUM TRUST
OVER 3,300 5 STAR GOOGLE REVIEWS
94% Recommendation Rating
We have received over 3,300 5 Star Google reviews across our company with an average star rating of 4.8 and we currently have a 94% recommendation rating on the industry-leading customer review site ‘allAgents.co.uk’. As well as online reviews, ludlowthompson staff are measured by how our customers rate them via feedback questionnaires, and every single questionnaire is read by Stephen Ludlow and David Thompson.
Over 30 years experience
With over 30 years in the industry, 41,000 tenancies and over 150,000 customer moves you’re in experienced hands. Plus, we only promote internally, which means that all our branch managers have worked for the business for several years and are all experts on the local market.
Professional Standards & Training
We are one of the original members of industry watchdogs and subscribe to the highest industry codes of practice set down by the government and the industry. All ludlowthompson staff undertake NFOPP professional industry qualifications and are offered apprenticeships or other qualifications, whether that be for finance, HR, legal, marketing or administration. Our commitment to our team is shown through our accredited Gold standard Investors in People Award status and the 7-year plus average length of service of our Office Partners, Managers and Property Managers - one of the highest in the industry.
Seller Reviews
Im incredibly happy with my experience with Ludlow Thompson. They sold my property within a week of marketing, exceeding my expectations both in timing and getting the best price possible. Richard, Conor and Mark have been instrumental in making a stressful process smooth and easy. I have recommended Ludlow Thompson to friends and colleagues on the back of this positive experience. The whole process took 8 weeks!
Ludlow Thomson Oval have been just fantastic. Richard Pedley was super engaged from the start and took the time to share his expertise. Special thanks also to Beth Cooter for making our sale, and Mark Williamson for sensitively managing the whole chain to the finish line. Writing this review to let the whole team know that your amazing work has made a real difference and is much appreciated!
Having dealt with other Agents I can state that Ludlowthompson is certainly the Best Estate Agent in London! Customer service from the Oval branch is Superb. Richard Pedley has been a Star from day one and has in a very professional and efficient way dealt with a sale of a property that was stuck on the market for over 2 years with another agent which he managed to sell in less than 3 months! Richard offers a 5* customer Service, quality advice and great responsiveness to tasks.
We have worked with Ludlow Thompson for over ten years first to rent out a property and recently for a sale, they have always communicated promptly and helped with any matter where assistance was required providing an excellent service. A special thanks to Richard Pedley and his team.
Kirsty Rowley, from the Oval branch, led on our sale. She was excellent throughout. I have no hesitation in strongly recommending her. Two strengths I'd particularly highlight are: (1) Her knowledge of the local area and property market. I believe this helped us pitch our property at the right price, and I believe resulted in us achieving a sale price that was higher than we would of achieved with other local agents (3 other agents recommended marketing the property at a conservative price and 1 other at an unachievable price). (2) Consistently professional. Selling a property can be a long process, but Kirsty maintained the highest levels of professionalism throughout. This was reassuring when dealing with such a significant life event. Mark Williamson supported throughout with the sales progression. It was excellent to have his support in ensuring the sale wasn't getting stuck at any stage. Also at a key moment his detailed knowledge of the process enabled him to advise that what seemed like a straightforward request, could actually result in a delay to the sale. Due to his advise we were able to avoid this delay.
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